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T41/2 backlight setting ignored on v81 firmware
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rpenrod Offline
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Wink T41/2 backlight setting ignored on v81 firmware
On this new v81 firmware, for both the T41 and T42, the backlight value set via provisioning is essentially ignored by the phone.

If the config is phone_setting.backlight_time = 0, the value for "Backlight Time" is set to Always Off, as well as is if phone_setting.backlight_time = 1, the value for "Backlight Time" is also set to Always Off.

This is definitely a bug and needs to be addressed.

We utilize Metaswitch to provision these phones, and the provisioning server sets the following value:

phone_setting.active_backlight_level = 8
phone_setting.inactive_backlight_level = 1
phone_setting.backlight_time = 0


Yet, the phone config (via Web GUI) shows the attached.


Please advise and address ASAP, we had to roll back to v80 firmware as a result.


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(This post was last modified: 11-23-2016 02:14 AM by rpenrod.)
11-23-2016 02:14 AM
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Fraukas2 Offline
Kolibri Telecommunication
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Post: #2
RE: T41/2 backlight setting ignored on v81 firmware
They got removed from the support's site, but which version of the 81 firmware you have.
Are you on XX.81.0.25 ?
Or you are on the XX.81.0.20 ?
01-30-2017 07:49 PM
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rpenrod Offline
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Post: #3
RE: T41/2 backlight setting ignored on v81 firmware
(01-30-2017 07:49 PM)François1 Wrote:  They got removed from the support's site, but which version of the 81 firmware you have.
Are you on XX.81.0.25 ?
Or you are on the XX.81.0.20 ?

We are now on XX.81.0.25 and the backlight issue has been resolved.
02-23-2017 04:47 PM
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