[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Attended call transfer is not updating called id on destinationHi,
Author Message
lblokland Offline
Junior Member
**

Posts: 2
Joined: Jun 2015
Reputation: 0
Post: #1
Attended call transfer is not updating called id on destinationHi,
Hi,

We are using a fork of the T28p (not sure if that's the right word) - a Tiptel IP 286.
Now we are having issues with attended transfer..when ext 201 is calling 202, and in that call extension 202 transfers (attended) the call to 203, we want to see the CID 201 on phone 203. However it's still on 202.
I have set the setting in the phone to PAI and also PAI-FROM. Asterisk is set to sendrpid=pai.
I'm pretty sure everything is set ok in Asterisk, because when I replace the phone on ext 203 for another brand, this works just fine.
The Tiptel phone is on the most recent firmware, but that isn't upgraded in a long time. My guess it's the same as some V70 version.
However ,the supplier told me to load and test the original Yealink firmware.
When trying to load any Yealink firmware from the webinterface, all seems fine. upload is running, phone restarts, but the firmware stays with the Tiptel version.

Do you know if this Yealink firmware can be loaded and/or doe you know anything about setting the correct options to get the CID updated on attended transfer?

Cheers,
Leon
06-18-2015 04:23 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: Attended call transfer is not updating called id on destinationHi,
Hi Leon,

I have forwarded the issue to our tech guy who is responsible for Netherland Area.

Regards,
James
06-18-2015 04:31 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
lblokland Offline
Junior Member
**

Posts: 2
Joined: Jun 2015
Reputation: 0
Post: #3
RE: Attended call transfer is not updating called id on destinationHi,
Hi James,

Thanks! I appreciate the quick response.

Leon
06-18-2015 04:33 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM joao.schlemm 8 25,141 12-27-2023 06:49 PM
Last Post: nolto
  Multiline Transfer T29G pedro_indy 0 5,316 11-27-2020 01:11 AM
Last Post: pedro_indy
  T28P foward call doesn´t work with 2.73.0.50 Tato 4 11,676 09-14-2020 03:49 PM
Last Post: complex1
  Attended transfer not working T29G chysky@slany.cz 1 6,357 02-11-2020 02:48 PM
Last Post: chysky@slany.cz
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 7,130 07-12-2018 07:28 PM
Last Post: johnkiniston
  Blind Transfer (Alert Info) ring on FreePBX v13 Jorge12 1 6,785 05-30-2018 05:46 AM
Last Post: anonymous1712222627012
  T23G Unable to Transfer Calls Dorothea 2 9,921 03-30-2018 04:53 PM
Last Post: Dorothea
  T21P-E2 sends a CANCEL to put a call in hold Diego Juan 0 4,942 03-23-2018 02:52 PM
Last Post: Diego Juan
  Call Queue not working with the Grandstream UCM6202 ttran 8 22,322 03-04-2018 06:42 PM
Last Post: Adnanka
  T29G DSSKey functionality alternative number call AresK 4 12,339 12-13-2017 06:56 AM
Last Post: Evan_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication