[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T48G Call Pickup Caller ID
Author Message
Sauriel Offline
Junior Member
**

Posts: 7
Joined: Feb 2015
Reputation: 0
Post: #1
T48G Call Pickup Caller ID
Hi

Is there a way to get the original caller ID to display on a phone that uses a call pick up code to pick up an incoming call that is ringing another extension?
When picking up a call that is ringing another extension, we only see the extension number of the phone we are picking up the call from.

I have tried all options in "Caller ID Source" setting under Accounts>Advanced
I get this on display:
FROM **530509040 (extension)
PAI **530509040 (extension) for 2sec. than it changes to the name of person working on this phone
PAI-FROM **530509040 (extension) for 2sec. than it changes to the name of person working on this phone
RPID-PAI-FROM **530509040 (extension) for 2sec. than it changes to the name of person working on this phone
PAI-RPID-FROM **530509040 (extension) for 2sec. than it changes to the name of person working on this phone
RPID-FROM **530509040 (extension)

No option fixed my problem, need to get caller number, in my case my GSM number....

FreePBX: 13.0.188.9
Phones T48G firmware: 35.80.9.2
Asterisk 13.5.0


Please let me know if there is a way to correct this.

Thanks in advance for any assistance received.
11-17-2016 05:19 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Karl_Yealink Offline
Super Moderator
******

Posts: 673
Joined: Apr 2015
Reputation: 5
Post: #2
RE: T48G Call Pickup Caller ID
Please try to provision the string below.
account.x.cp_source = 0, the x mean the detail account, you need to change x to detail account number.
11-22-2016 08:42 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Sauriel Offline
Junior Member
**

Posts: 7
Joined: Feb 2015
Reputation: 0
Post: #3
RE: T48G Call Pickup Caller ID
Hi Karl,

my provider fixed the problem in our pbx..

But now we have similar problem like discused in here: http://forum.yealink.com/forum/showthread.php?tid=35619


The monitored user (A) gets a call, the address book lookup on (A) works fine, i pick up the call on (B) and on (B) he address book lookup dont work,
i see only the number which called A.

in the thread abouve it was a firmware bug.. so how is it on T48G ?

T 48G Firmware 35.80.9.4

Tnx Roman
12-13-2016 11:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T48G/T49G on Ring Central? Gordon 2 9,790 12-27-2023 10:38 AM
Last Post: jseeley
  Call Waiting Beep glennbtn 0 698 12-18-2023 05:22 PM
Last Post: glennbtn
  t46u , call waiting, ring sles 1 1,213 11-30-2023 05:29 AM
Last Post: msachs
  T48G Top row keypad buttons requiring too much pressure after time Chris708 4 10,350 11-16-2023 01:08 AM
Last Post: here4real
  T48U BLF Park Call not working timotel 0 1,111 09-20-2023 07:20 AM
Last Post: timotel
  T48G Connected handset not answering or ending call with connected handset. Pettis 4 3,052 07-27-2023 05:38 AM
Last Post: Lissvazquez
  T43U T42S Call Park BLF robm 0 1,240 05-19-2023 12:16 AM
Last Post: robm
  Directed or group pickup call history softnetvoip 1 2,082 03-08-2023 10:53 PM
Last Post: softnetvoip
  Missed Call Does Not Appear in History bcmike 1 2,606 02-01-2023 05:07 AM
Last Post: complex1
  Visual Alert for BLF Pickup - brings up "unkown" P_Hackert 5 13,574 01-09-2023 11:34 PM
Last Post: MicF1968

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication