Log in

zxss_admin · 05-15-2015 10:14 PM

I just bought a BT40 Bluetooth Dongle for our phone to test before deploying further. When plugging it in, the phone (T46G) does not detect it, I try turning bluetooth on and it still says "No bluetooth adapter found."

Flora_Yealink · 05-15-2015 10:31 PM

Hi,
Please check and let us know which version you use , if it is not the latest version , please upgrade it to the latest version.
You can download the version from below link,
28.73.0.50.zip
after upgrade the phone , please check if the issue still exist, please reset the phone to factory default to check .
Do you have any other T46 or T48 that you can help test ?
Best Regards!
Flora

zxss_admin · 05-19-2015 03:56 AM

Dear Flora, I have the latest firmware version and the issue still exists. The phone does not detect the Bluetooth dongle, I have no other T46s that I can test.

Flora_Yealink · 05-22-2015 05:23 PM

Hi ,
In this case, please send me the config.bin file and level 6 syslog for the issue that I can check it in my side .
Best Regards!

shamus · 07-22-2015 06:04 AM

Any update on this? we recently purchased the T48G, upgraded to the latest firmware available (35.80.0.60) and our BT40 usb dongles are not being detected either.

**Karl_Yealink** · 07-22-2015 11:14 AM

Hi,

Do you see any prompt when connecting BT40?
If not, please reset to factory setting and try again. Also do you have another T46G or T48G which can test the BT40?

If it still doesn't work it might be a BT40 hardware issue. Please contact your vendor for help.

Best regard.

shamus · 07-22-2015 12:07 PM

(07-22-2015 11:14 AM)Yealink_Karl Wrote: Hi,

Do you see any prompt when connecting BT40?
If not, please reset to factory setting and try again. Also do you have another T46G or T48G which can test the BT40?

If it still doesn't work it might be a BT40 hardware issue. Please contact your vendor for help.

Best regard.

Thanks for the reply.

Whoops I've checked the model and its a BT300M (from Plantronics) not the BT40 (which it was supposed to be). Is that model supported?

Ok I've reset to factory defaults, and tried plugging in the USB dongle again. No prompt appears when plugging it in, and when I go into the bluetooth menu, it claims that no Bluetooth device has been detected. I've upgraded to the latest firmware post reset and still no joy.

**Karl_Yealink** · 07-24-2015 11:22 AM

Hi,
Yealink phone only support BT40.

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	Blind transfer not working on hangup bug	mrabbitt@clarkecounty.gov	0	20	08-20-2019 06:45 PM Last Post: mrabbitt@clarkecounty.gov
	T41S admin login not working	ayfrolov82	1	438	05-20-2019 12:34 PM Last Post: Simons_Yealink
	Phones Web UI Not Working after Firmware Update	Rockses	0	353	04-09-2019 01:24 PM Last Post: Rockses
	Admin log in not working	Vortex	5	3,288	03-17-2019 04:01 PM Last Post: complex1
	Will the WiFI dongle work here?	SimpleCom	3	819	02-01-2019 01:26 PM Last Post: jolouis
	Use case for Bluetooth enabled IP phones?	bradpitt	12	7,978	08-17-2018 10:35 AM Last Post: Expo
	LAn/Bridge not working	DeepB	13	11,189	03-14-2018 02:29 PM Last Post: JOHN124
	Phones that support Contact Sync and Bluetooth Mobile Calls	Asanka	3	4,051	09-27-2017 03:23 PM Last Post: AndyW8
	Replace rule not working for certain prefixes	chrisduncansb	0	1,172	09-26-2017 05:03 PM Last Post: chrisduncansb
	My T27G does not detect BT40 or WF40	oliv	4	5,048	04-12-2017 01:30 PM Last Post: oliv

Threaded Mode \| Linear Mode BT40 Bluetooth Dongle not working
Author	Message