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W52P - outgoing call no sound
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msth Offline
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Post: #1
W52P - outgoing call no sound
Hi,

the W52P Dect Phone got with outgoing calls no audio. The Called Person hear everything, but the caller (W52P) hear nothing. The other direction works fine.

Attached the pcap File from an call to an softphone (PhonerLite).

The VoIP Server is an local Asterisk 13.1

I hope, that anybody can help me

Thanks


Attached File(s)
.zip  w52p_problem.zip (Size: 88.13 KB / Downloads: 1)
(This post was last modified: 05-11-2015 06:03 PM by msth.)
05-11-2015 06:02 PM
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Elaine_Yealink Offline
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Post: #2
RE: W52P - outgoing call no sound
Dear,

Please have a test in this way:
1. make outgoing call from w52p
2. when established, press hold and then resume to check whether the voice show up or not.

Let me know the result.
Thanks
05-11-2015 10:09 PM
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msth Offline
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Post: #3
RE: W52P - outgoing call no sound
Hello Elaine,

thanks, for your repley. I have done the test, like described. But after i resume the hold, the voice still down. ;-(

Is it possible that the w52p Phone don't use the right rtp Ports ? The Asterisk has configured the ports 10000-20000

Sometimes the call works, but sometimes not ????

regards Mario
05-18-2015 10:34 PM
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msth Offline
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Post: #4
RE: W52P - outgoing call no sound
Ther are some other with the same Problem

http://forums.asterisk.org/viewtopic.php?f=38&t=86735
05-19-2015 12:05 AM
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msth Offline
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Post: #5
RE: W52P - outgoing call no sound
",,t" at the end of all of the Dial statements fix my Problem

https://issues.asterisk.org/jira/browse/ASTERISK-24657
05-21-2015 08:40 PM
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Babaloo71 Offline
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Post: #6
RE: W52P - outgoing call no sound
(05-11-2015 10:09 PM)Yealink_Elaine Wrote:  Dear,

Please have a test in this way:
1. make outgoing call from w52p
2. when established, press hold and then resume to check whether the voice show up or not.

Let me know the result.
Thanks

Hi I have exactly this problem in both directions. After connecting call no sound, but if press hold and then resume again suddenly sound is there.

How can I fix it?

br,
B.
05-04-2016 01:09 AM
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