Yealink - Enable Distinctive Ring Tones

[Pedro Freitas]

Hello Support,

I have 50 Yealink T21P, in my costumer, and he want's to enable distinctive ring tones.
I can't enable by provisioning procedure, the field "distinctive_ring_tones". I try to put that line below in my template, but the phone does not modify anything.
######################
account.1.distinctive_ring_tones = 1
######################
I send correctly to phone that two other configs:
######################
distinctive_ring_tones.alert_info.1.ringer = Ring1.wav
distinctive_ring_tones.alert_info.1.text = alert-internal
######################

I try to upgrade firmware to the lastest version "34.72.0.75", but nothing happen. You know what is wrong?

Best Regards,
Pedro Freitas

[James_Yealink]

Hi Pedro,
Can you try this parameter:

account.1.alert_info_url_enable = 1

Regards,
James

[Pedro Freitas]

Hi,

Many Thanks James! It works perfect.

Best Regards,
Pedro Freitas