[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T21P Low headset volume
Author Message
rmatuda Offline
Junior Member
**

Posts: 4
Joined: Apr 2015
Reputation: 0
Post: #1
T21P Low headset volume
Hi,

I have bought 50 T21P phones

Firmware Version: 34.72.0.75
Hardware Version: 34.1.0.0.0.0.0

All of them have a headset volume level problem. The audio is too low.
I found all this threads with similar problems.

http://forum.yealink.com/forum/showthread.php?tid=3072
http://forum.yealink.com/forum/showthread.php?tid=3278
http://forum.yealink.com/forum/showthread.php?tid=3242
http://forum.yealink.com/forum/showthread.php?tid=1507

No solution at all.

I'm hoping that some of the forum have solved.
04-28-2015 06:46 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Peter Offline
Super Moderator
******

Posts: 141
Joined: Nov 2014
Reputation: 2
Post: #2
RE: T21P Low headset volume
Hi,

Have you adjusted the headset sending volume following the http://forum.yealink.com/forum/showthread.php?tid=3072?
If yes, could you please export your phone config.bin file so we can check whether this value has been changed successfully?

Thank you!
Regards,
Peter
04-28-2015 04:30 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
rmatuda Offline
Junior Member
**

Posts: 4
Joined: Apr 2015
Reputation: 0
Post: #3
RE: T21P Low headset volume
Hi Peter.

Thank you for your quick reply.

I changed the y000000000034.cfg file like folowing and start autoprovision.
The config.bin file is attached.

####################################
## Volume ##
####################################
voice.handfree.spk_vol =
voice.handfree.tone_vol =
voice.handset.spk_vol =
voice.handset.tone_vol =
voice.headset.spk_vol = 53
voice.headset.tone_vol = 53
voice.ring_vol =
voice.group_spk_vol = 53

### Only T28P/T26P/T22P/T20P Models support the three parameters
voice.handfree_send =
voice.handset_send = 53
voice.headset_send = 53

Thanks again.
Ricardo Matuda.


Attached File(s)
.bin  config.bin (Size: 133 KB / Downloads: 20)
04-28-2015 09:41 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Peter Offline
Super Moderator
******

Posts: 141
Joined: Nov 2014
Reputation: 2
Post: #4
RE: T21P Low headset volume
Hi,

I have sent you an email, please try to test.

Thank you!
Regards,
Peter
04-29-2015 01:32 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
rmatuda Offline
Junior Member
**

Posts: 4
Joined: Apr 2015
Reputation: 0
Post: #5
RE: T21P Low headset volume
Hi Peter.

Problem solved !!!!

Now the headset volume is loud enough.
Everybody is happy Smile

Thank you very much.

Ricardo Matuda
04-30-2015 06:43 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
medeleni2006 Offline
Junior Member
**

Posts: 1
Joined: May 2015
Reputation: 0
Post: #6
RE: T21P Low headset volume
Hi,

I have the same problem regarding the low volume. I have the same harware and firmware version as in the first post. Can you help me, please?
05-19-2015 06:08 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Peter Offline
Super Moderator
******

Posts: 141
Joined: Nov 2014
Reputation: 2
Post: #7
RE: T21P Low headset volume
Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter
05-19-2015 09:07 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
3CTechnology Offline
Junior Member
**

Posts: 9
Joined: Sep 2013
Reputation: 0
Post: #8
RE: T21P Low headset volume
(05-19-2015 09:07 PM)Yealink_Peter Wrote:  Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter


Hi When will this fix be implemented in the 3cx supported firmware ?
05-19-2015 09:35 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
prakitj Offline
Junior Member
**

Posts: 2
Joined: Oct 2015
Reputation: 0
Post: #9
RE: T21P Low headset volume
(05-19-2015 09:07 PM)Yealink_Peter Wrote:  Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter

Please sent me 34.72.0.42.rom
02-23-2018 11:57 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Leonn Offline
Junior Member
**

Posts: 1
Joined: Dec 2017
Reputation: 0
Post: #10
RE: T21P Low headset volume
(05-19-2015 09:07 PM)Yealink_Peter Wrote:  Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter

Please sent me 34.72.0.42.rom
02-12-2019 07:55 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T21P Register Failed agatospk 6 1,166 01-31-2020 06:08 AM
Last Post: agatospk
  T21P recover files davidpablo 8 9,866 01-30-2020 02:02 PM
Last Post: Yisroel_MongoTEL
  Low volume yealink T21p miesvictor 2 760 12-05-2019 11:35 PM
Last Post: miesvictor
  T21P E2: Missed calls: How to show caller's number? quazgar 1 884 12-05-2019 07:19 AM
Last Post: Walter_Yealink
  T21P backlight not working after F/W update donb 0 498 11-07-2019 02:29 PM
Last Post: donb
  T21P: Failed to upload wave file sawaix 2 1,452 03-27-2019 12:07 AM
Last Post: sawaix
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 1,870 07-12-2018 07:28 PM
Last Post: johnkiniston
Rainbow Acoustic Startle - Volume levels Musita 3 2,347 06-27-2018 04:07 AM
Last Post: Musita
  T21P dial problem oguzhan 2 2,294 06-20-2018 09:27 AM
Last Post: oguzhan
  T21P-E2 sends a CANCEL to put a call in hold Diego Juan 0 1,393 03-23-2018 02:52 PM
Last Post: Diego Juan

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication