T21P Low headset volume

[rmatuda]

Hi,

I have bought 50 T21P phones

Firmware Version: 34.72.0.75
Hardware Version: 34.1.0.0.0.0.0

All of them have a headset volume level problem. The audio is too low.
I found all this threads with similar problems.

http://forum.yealink.com/forum/showthread.php?tid=3072
http://forum.yealink.com/forum/showthread.php?tid=3278
http://forum.yealink.com/forum/showthread.php?tid=3242
http://forum.yealink.com/forum/showthread.php?tid=1507

No solution at all.

I'm hoping that some of the forum have solved.

[Yealink_Peter]

Hi,

Have you adjusted the headset sending volume following the http://forum.yealink.com/forum/showthread.php?tid=3072?
If yes, could you please export your phone config.bin file so we can check whether this value has been changed successfully?

Thank you!
Regards,
Peter

[rmatuda]

Hi Peter.

Thank you for your quick reply.

I changed the y000000000034.cfg file like folowing and start autoprovision.
The config.bin file is attached.

####################################
## Volume ##
####################################
voice.handfree.spk_vol =
voice.handfree.tone_vol =
voice.handset.spk_vol =
voice.handset.tone_vol =
voice.headset.spk_vol = 53
voice.headset.tone_vol = 53
voice.ring_vol =
voice.group_spk_vol = 53

### Only T28P/T26P/T22P/T20P Models support the three parameters
voice.handfree_send =
voice.handset_send = 53
voice.headset_send = 53

Thanks again.
Ricardo Matuda.

[Yealink_Peter]

Hi,

I have sent you an email, please try to test.

Thank you!
Regards,
Peter

[rmatuda]

Hi Peter.

Problem solved !!!!

Now the headset volume is loud enough.
Everybody is happy

Thank you very much.

Ricardo Matuda

[medeleni2006]

Hi,

I have the same problem regarding the low volume. I have the same harware and firmware version as in the first post. Can you help me, please?

[Yealink_Peter]

Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter

[3CTechnology]

(05-19-2015 09:07 PM)Yealink_Peter Wrote:  Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter

Hi When will this fix be implemented in the 3cx supported firmware ?

[prakitj]

(05-19-2015 09:07 PM)Yealink_Peter Wrote:  Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter

Please sent me 34.72.0.42.rom

[Leonn]

(05-19-2015 09:07 PM)Yealink_Peter Wrote:  Hi,

Please upgrade to 34.72.0.42 and try again.
Download from:ftp://yealinkftp:yealinkftp@ftp.yealink....2.0.42.rom

Thank you!

Best Regards,
Peter

Please sent me 34.72.0.42.rom