[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
No voice on a regular basis (Caller/Callee can't hear my voice)
Author Message
Stati Offline
Junior Member
**

Posts: 1
Joined: Apr 2015
Reputation: 0
Post: #1
No voice on a regular basis (Caller/Callee can't hear my voice)
Hello,

slowly I'm dispairing of my T46G. Every few calls my opponent doesn't hear me. I hear them always loud and clear.

Regardless whether I'm calling/answering with handset, headset or hands free, my voice can not be heard. After rebooting the phone, everything works fine for a few calls, but then the problem starts again.

I received the phone with firmware 28.73.0.40 and I operated it for about one week without problems. When my headset arrived (Yealink YHS 32) I updated the phone to the newest firmware 28.73.0.50. I don't know the exactly when the problems started, but it was about that time.

I reset the phone to factory settings, I downgraded to firmware 28.73.0.45, operated with headset plugged in and without, but with no improvement.

I am operating the phone at Fritz!Box 6360 router, provided by my cable provider Unitymedia. I am using the Fritz!Box as SIP-Server and all expected features work as expected.

Would be great if somebody could help me to solve the problem.

Thanks in advance

Stati
04-23-2015 10:45 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: No voice on a regular basis (Caller/Callee can't hear my voice)
Hi Stati,

When problem happens the only method to recover it is to reboot phone?

If you login into phone web interface, re-register the account can it work?
If you make an ip direct call can it work? Direclty dial out another phone's ip address to call it.(To make an ip direct call another ip phone is needed)
If you blow to the handset, can you hear side tone?
If you unplug and re-plug the handset can it work?

Regards,
James
04-23-2015 11:45 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  How to show caller Phone Number when call is forwarded gijoe 0 640 05-31-2022 07:40 PM
Last Post: gijoe
  Hear the ringtone in the headset Reseau Web Plus 2 1,186 05-25-2022 11:33 PM
Last Post: Reseau Web Plus
  EHS40 no voice on T46u chatter1 2 1,232 05-20-2022 06:15 PM
Last Post: chatter1
  T48s setting outbound caller ID thunderzhao 1 2,992 09-10-2021 04:08 PM
Last Post: complex1
  Caller image (avatar) not shown StefanR 1 3,262 01-01-2021 05:45 PM
Last Post: mariovoip
  Caller ID on attended transfer tcarter@teklinks.com 11 30,014 10-27-2020 01:29 AM
Last Post: sentinelace
Question Switch account on T48S - Outgoing caller ID remains at default account puregin 0 2,557 09-30-2020 09:52 AM
Last Post: puregin
  caller ID source --> display permanently wouternotebaert 1 3,520 09-07-2020 02:47 PM
Last Post: David_Yealink
  Call Park Caller ID Mr 6 13,379 01-13-2020 08:40 PM
Last Post: AUXIUM_Support
  T42S - Show sip from + remote xml caller id lookup OneDirectSpain 0 2,510 10-30-2019 03:54 PM
Last Post: OneDirectSpain

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication