[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T48G blu tooth Issue
Author Message
jacobburridge Offline
Junior Member
**

Posts: 6
Joined: Sep 2014
Reputation: 0
Post: #1
T48G blu tooth Issue
We are using Jabra Motion headsets and the BT40.

The blu tooths disconnect frequently. The blu tooth icon goes from white to grey.

It seems to be random and the only way to fix it is to reset the phone entirely - sometimes that does not work on the first attempt and multiple resets are required before the blu tooth will re-pair.
04-10-2015 04:07 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: T48G blu tooth Issue
Hi,

What's the phone firmware you are running on? Please upgrade it to latest firmware:
http://www.yealink.com/Upload/UCOne/2015...3.0.50.zip

If problem persist, go to Settings-> Configuration, set the syslog to level 6. When problem happens(blu tooth icon goes from white to grey) export the syslog and phone configuration file to us.

Thanks,
James
04-10-2015 04:53 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jacobburridge Offline
Junior Member
**

Posts: 6
Joined: Sep 2014
Reputation: 0
Post: #3
RE: T48G blu tooth Issue
Here is the attached config file.

(04-10-2015 04:53 AM)Yealink_James Wrote:  Hi,

What's the phone firmware you are running on? Please upgrade it to latest firmware:
http://www.yealink.com/Upload/UCOne/2015...3.0.50.zip

If problem persist, go to Settings-> Configuration, set the syslog to level 6. When problem happens(blu tooth icon goes from white to grey) export the syslog and phone configuration file to us.

Thanks,
James


Attached File(s)
.tar  syslog.tar (Size: 1.07 MB / Downloads: 2)
04-30-2015 01:57 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
AerocomTech Offline
Junior Member
**

Posts: 2
Joined: May 2015
Reputation: 0
Post: #4
RE: T48G blu tooth Issue
(04-30-2015 01:57 AM)jacobburridge Wrote:  Here is the attached config file.

(04-10-2015 04:53 AM)Yealink_James Wrote:  Hi,

What's the phone firmware you are running on? Please upgrade it to latest firmware:
http://www.yealink.com/Upload/UCOne/2015...3.0.50.zip

If problem persist, go to Settings-> Configuration, set the syslog to level 6. When problem happens(blu tooth icon goes from white to grey) export the syslog and phone configuration file to us.

Thanks,
James


Hi am also keen to hear a response to this issue. in my case I have T46 and T48 using BT40 with Plantronics Voyager Legend Headsets. Bluetooth disconnecting very frequently. Please help
05-11-2015 12:11 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  WH62 - Huge audio issue - cracking sound kmitgk 3 5,928 08-27-2023 05:23 PM
Last Post: angrygoat
  T48G + EHS36 + Sennheiser DW Pro - No Ring Tone miclan 1 5,857 08-25-2022 03:04 AM
Last Post: knewgent
  WH66 UC Softphone Issue jlhendersonjr 2 9,734 06-03-2021 10:04 AM
Last Post: ENFORCER
  EHS40 issue - sound quality (cracking) and losing USB connection roel@qsp.nl 8 21,603 11-14-2020 01:58 AM
Last Post: BFlow
  T48G, EHS36 and Plantronics CS510 cmedvick 2 8,652 10-23-2019 02:17 PM
Last Post: cmedvick
  T48G + EHS36 + Sennheiser DW Pro journo 1 7,961 02-21-2018 12:18 PM
Last Post: Hanna
  No Audio @ T48G with Plantronics Headset Savi W720 Johannes 6 21,187 08-08-2017 02:58 AM
Last Post: Humlae
  Should I not buy T48G because it won't upgrade EHS36? kayache 3 13,758 02-23-2017 02:04 AM
Last Post: Darren76
  T48g with Jabra Speaker 810 Anitya 3 13,034 01-30-2017 11:56 AM
Last Post: complex1
  T48G and Jabra Pro 9470 admiralpest 17 68,540 12-12-2016 09:48 AM
Last Post: john889

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication