[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T32G speaker phone cutting out
Author Message
trueit Offline
Junior Member
**

Posts: 2
Joined: Apr 2013
Reputation: 0
Post: #1
T32G speaker phone cutting out
We have several users that get complaints of cutting out while they are talking on speaker phone.

This is on a 3CX server and the phones are running the 32.70.0.221 firmware.

Any suggestions?
04-08-2015 05:38 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Elaine_Yealink Offline
Super Moderator
******

Posts: 152
Joined: Aug 2014
Reputation: 4
Post: #2
RE: T32G speaker phone cutting out
Dear,

Would you please help to clarify:
1. Does this happen on every call or randomly?
2. What if use the handset or headset to make calls? does the issue come up again?
3. when voice cut off, can the other side hear you?
4. Did user do anything before the problem appears?

Could you please help to reproduce the problem and feedback with pcap, syslog(level6) and config.bin? About how to get them, please refer to:
http://forum.yealink.com/forum/showthrea...og#pid5356

Best Regards
Elaine
04-08-2015 03:27 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
trueit Offline
Junior Member
**

Posts: 2
Joined: Apr 2013
Reputation: 0
Post: #3
RE: T32G speaker phone cutting out
1. Randomly
2. Only on Speakerphone
3. The receiver of the call will not hear every 8-10 words
4. Nothing was done except make a call and talk on speakerphone.

I will try to get the logs soon.
04-09-2015 08:57 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP50 ends call in some phone trees TRK45 0 1,125 05-10-2023 12:19 AM
Last Post: TRK45
  W73H Remote Phone Directory smithgt 1 2,018 04-26-2023 01:37 AM
Last Post: complex1
  MP50 - Unable to use pound (#) key during a phone call Alexandre Cottinet 0 1,794 02-14-2023 10:28 PM
Last Post: Alexandre Cottinet
  MP50 Phone: Won't hang-up microdaft 4 10,274 02-11-2023 02:38 PM
Last Post: twaldron
  T46U Yealink Phone and WH63 Wireless Headset sforaker 0 1,547 09-06-2022 07:50 PM
Last Post: sforaker
  Phone freezing no access to settings npena 0 3,703 01-28-2022 10:55 PM
Last Post: npena
  MP56 - Speaker Phone Quality UBYeah 7 12,980 01-18-2022 04:45 AM
Last Post: yllw98stng
  SIP Phone VP59 recovery ERROR sakovalev 0 3,579 08-19-2021 10:07 PM
Last Post: sakovalev
  t46g: intercom over speaker rather than headset? asinshesq 23 80,382 07-28-2021 11:04 PM
Last Post: russman
Lightbulb T20P remote phone book feature? Wilfried 3 12,356 06-21-2017 09:28 AM
Last Post: Lucia_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication