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T32G speaker phone cutting out
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trueit Offline
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Post: #1
T32G speaker phone cutting out
We have several users that get complaints of cutting out while they are talking on speaker phone.

This is on a 3CX server and the phones are running the 32.70.0.221 firmware.

Any suggestions?
04-08-2015 05:38 AM
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Elaine_Yealink Offline
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Post: #2
RE: T32G speaker phone cutting out
Dear,

Would you please help to clarify:
1. Does this happen on every call or randomly?
2. What if use the handset or headset to make calls? does the issue come up again?
3. when voice cut off, can the other side hear you?
4. Did user do anything before the problem appears?

Could you please help to reproduce the problem and feedback with pcap, syslog(level6) and config.bin? About how to get them, please refer to:
http://forum.yealink.com/forum/showthrea...og#pid5356

Best Regards
Elaine
04-08-2015 03:27 PM
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trueit Offline
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Post: #3
RE: T32G speaker phone cutting out
1. Randomly
2. Only on Speakerphone
3. The receiver of the call will not hear every 8-10 words
4. Nothing was done except make a call and talk on speakerphone.

I will try to get the logs soon.
04-09-2015 08:57 PM
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