[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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YEALINK T48G
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sbsinfo Offline
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Posts: 3
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Post: #1
YEALINK T48G
Hello everyone
i have a big problem with th T48G phone
the screen is inverted
can someone help me
thanks
(This post was last modified: 11-01-2016 05:57 PM by sbsinfo.)
11-01-2016 05:57 PM
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Lucia_Yealink Offline
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Posts: 467
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Post: #2
RE: YEALINK T48G
Hi Sir,

Can you kindly provide the picture for us so that we can make "inverted" more clearly?

If the firmware is not the latest firmware, please update to the latest firmware and reset the phone to factory then test again. If the problem still exist, please provide the config.bin for us to check, about how to get the files, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=313

Also, can you tell me how many phones you have in total? And how many of them have the issue.

Thank you for your information in advanced.
Best Regards,
Lucia
11-02-2016 02:33 AM
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sbsinfo Offline
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Post: #3
RE: YEALINK T48G
Hi Lucia
thanks for your answer
i have one client with 5 T48G and other yealink phones and at this time 1 phone with this problem
i send you pictures this evening when i m back in office
the phone has the latest firmware and i reset it to factory
best regards
11-02-2016 07:51 AM
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sbsinfo Offline
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Posts: 3
Joined: Nov 2016
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Post: #4
RE: YEALINK T48G
quote='Yealink_Lucia' pid='51767' dateline='1478025196']
Hi Sir,

Can you kindly provide the picture for us so that we can make "inverted" more clearly?

If the firmware is not the latest firmware, please update to the latest firmware and reset the phone to factory then test again. If the problem still exist, please provide the config.bin for us to check, about how to get the files, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=313

Also, can you tell me how many phones you have in total? And how many of them have the issue.

Thank you for your information in advanced.
Best Regards,
Lucia
[/quote]


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11-02-2016 07:00 PM
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Lucia_Yealink Offline
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Posts: 467
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Post: #5
RE: YEALINK T48G
About your issue, it is a hardware problem, please contact your distributor to do RMA.

Hope you a nice day.

Best Regards,
Lucia
11-06-2016 09:30 AM
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