[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Call Completion is not always displayed
Author Message
raphael Offline
Junior Member
**

Posts: 25
Joined: Mar 2014
Reputation: 0
Post: #1
Call Completion is not always displayed
Hi,

We have enabled "Call Completion" on all Customer T46G (60 Phones) Phones and at first everything is working as expected but after 2-3 days the request for call completion is not displayed anymore on the phone. Al phones have the V72 Firmware and we tried to upgrade 2 phones to the V73 Firmware but with the V73 Firmware the problem still exists.

The PBX is a FreeSWITCH 1.4.14. Please let me know if additional debug files are needed.

Thank you.
03-05-2015 01:44 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: Call Completion is not always displayed
Hi Raphael,

Do you mean that it stops working in all phones or part of these phones?
If the issue happens to all phones maybe there is something wrong in server.
If it just happens to several phones, plesae try resetting then re-configure it and check again.

Regards,
James
03-05-2015 04:26 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
raphael Offline
Junior Member
**

Posts: 25
Joined: Mar 2014
Reputation: 0
Post: #3
RE: Call Completion is not always displayed
Hi James,

Disabling and reenabling don't make any difference on the T46G. The call completion is working again after a reboot. That phone has additional linekeys configured, can that make any difference?
The T41 is at the moment working fine, but that is a spare phone and is not used so much as the T46G.

Thank you
03-05-2015 09:26 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Frank Drews Offline
Member
***

Posts: 63
Joined: Jan 2014
Reputation: 0
Post: #4
RE: Call Completion is not always displayed
Hi,

we experience a similar behaviour. Call completion stops working after some time. It is still working for some phones, but not for other, exspecially not for those, witch are used much. Rebooting the phone makes call_completion work again, so it's the phone, not the server (I am on 3cx)
T46 G 28.73.0.48


(03-05-2015 09:26 PM)raphael Wrote:  Hi James,

Disabling and reenabling don't make any difference on the T46G. The call completion is working again after a reboot. That phone has additional linekeys configured, can that make any difference?
The T41 is at the moment working fine, but that is a spare phone and is not used so much as the T46G.

Thank you
(This post was last modified: 04-20-2016 08:46 PM by Frank Drews.)
04-20-2016 08:35 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
yozmag Offline
Junior Member
**

Posts: 3
Joined: Oct 2015
Reputation: 0
Post: #5
RE: Call Completion is not always displayed
We have T23g and t46G with the last fw 8.0.95 on both call completion doesn't show.
05-24-2016 09:43 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Frank Drews Offline
Member
***

Posts: 63
Joined: Jan 2014
Reputation: 0
Post: #6
RE: Call Completion is not always displayed
Update: Yealink has confirmed an issue with call completion stopping working after some time (after each call to an external line, which is busy). It will be fixed with the next firmware version. Thanks a lot to the great support by the Yealink Team especially Edward and Travis.
07-26-2016 02:18 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Frank Drews Offline
Member
***

Posts: 63
Joined: Jan 2014
Reputation: 0
Post: #7
RE: Call Completion is not always displayed
Update:
The issue is fixed in the most current firmware (T46-28.80.0.136.rom).
This firmware is not official, but the official version will be available soon.

Thanks to the Yealink-Team
Thanks Travis
08-10-2016 09:10 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink MP52 Call History mairagonzalez 0 233 03-06-2024 11:49 AM
Last Post: mairagonzalez
  About call history Andrei9385 3 5,955 01-10-2024 08:58 PM
Last Post: sles
  Disable Internal Call History Only justyncharbonneau 1 618 01-05-2024 12:53 AM
Last Post: complex1
  incoming call while active call , conference sles 2 929 12-08-2023 06:50 PM
Last Post: sles
  How to pick up colleagues call via Yealink MP56 jayden23 0 639 11-29-2023 09:14 AM
Last Post: jayden23
  T53 Calling from call history jake 2 3,531 09-21-2023 02:37 AM
Last Post: andrew.manning
  View call logs for dropped calls computersense 0 918 08-15-2023 11:26 AM
Last Post: computersense
  Call history not showing the right information after an attended transfer wirelessmundi 5 12,654 08-15-2023 12:41 AM
Last Post: Yisroel_MongoTEL
  WH67 call forwarding issue in Teams iapbonn 0 1,113 06-19-2023 02:32 PM
Last Post: iapbonn
  On MP50s responding to some phone trees ends the call TRK45 1 1,456 05-18-2023 04:46 PM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication