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We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


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no sound connection
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hnp321 Offline
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Posts: 5
Joined: Jan 2015
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Post: #1
no sound connection
Hello,

I work for a charity and one of our volunteers has helped us install a VOIP phone system with YEALINK T22P phones.

When we ring an external number, we can hear the ringing tone... but once the person we are ringing picks up their phone the sound stops (i.e. we cannot hear them and they cannot hear us) and we only get the sound back if we immediately press "hold" and the "un-hold" on the phone handsets.

Any help to resolve this would be appreciated.

Thanks in advance.

Harry Undecided
01-31-2015 01:18 AM
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ModCraig Offline
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Posts: 716
Joined: May 2013
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Post: #2
RE: no sound connection
sounds like a reinvite issue.
What phone system/PBX are you using?

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
01-31-2015 01:22 AM
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hnp321 Offline
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Posts: 5
Joined: Jan 2015
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Post: #3
RE: no sound connection
Hi Craig,

We are using Asterisk.

Thanks
(This post was last modified: 01-31-2015 01:50 AM by hnp321.)
01-31-2015 01:50 AM
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James_Yealink Offline
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Post: #4
RE: no sound connection
Plesae upgrade to latest firmware and check again.
02-02-2015 09:54 AM
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