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T41P - *6 function
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Eddymum Offline
Junior Member

Posts: 1
Joined: Jan 2015
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Post: #1
T41P - *6 function

we have just had a set of T41P phones installed.

We use dial in conferencing with a client; the usual way to mute your line on these calls is to press *6. However, when we did this for the first time we seemed to get cut off from the call and the others on the call heard hold music. Anyone know what's happening?

Also, both myself and a colleague were dumped from the call after a certain period of time. This would never happen on our old phone system. Again, it would be great if someone could explain why this happened.

01-30-2015 09:10 PM
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CWR Offline

Posts: 717
Joined: May 2013
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Post: #2
RE: T41P - *6 function
It sounds as if the DMTF tones are being misinterpreted as *6 is not something the phone is going to hang-up on.
You also do not mention what "Phone system" you are on now...

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
01-30-2015 11:53 PM
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