[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[HELP] T28P and BLF (phone freeze)
Author Message
egonzalez Offline
Junior Member
**

Posts: 7
Joined: Jan 2015
Reputation: 0
Post: #1
[HELP] T28P and BLF (phone freeze)
Hi, I have a problem with phone T28P and Asterisk 1.4.

When I configure the BLF on the phone, the phone freezes, responds slowly, does not work well.
This is a symptom that is:
Code:
[Jan 26 13:27:34] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 90
[Jan 26 13:29:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 419
[Jan 26 13:30:51] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 1432
[Jan 26 13:35:37] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 1218
[Jan 26 13:36:51] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 95
[Jan 26 13:38:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 136
[Jan 26 13:40:31] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 81
[Jan 26 14:11:29] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 79
[Jan 26 14:13:11] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 85
[Jan 26 14:15:30] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 145
[Jan 26 14:16:58] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 234
[Jan 26 14:19:09] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 74
[Jan 26 14:23:11] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 93
[Jan 26 14:24:58] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 97
[Jan 26 14:30:01] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 88
[Jan 26 14:31:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 92
[Jan 26 14:33:18] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 78
[Jan 26 14:48:22] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 87
[Jan 26 14:52:32] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 81
[Jan 26 14:56:32] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 108
[Jan 26 14:58:28] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 756
[Jan 26 15:05:00] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 96
[Jan 26 15:06:39] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 89
[Jan 26 15:08:21] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 87
[Jan 26 15:10:10] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE!  Last qualify: 82

I disconnect the expansions and the phone returns to work well.
Have 3 T28-P with 2 or 3 EXP39, two server with Asterisk 1.4.
Code:
Firmware Version    2.73.0.40
Hardware Version    1.0.0.53

EXP39    1    Hardware Version    32.0.0.0
EXP39    1    Firmware Version    5.16.0.0
EXP39    2    Hardware Version    32.0.0.0
EXP39    2    Firmware Version    5.16.0.0

Need any log?.

Best regards.
01-27-2015 01:18 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: [HELP] T28P and BLF (phone freeze)
Hi,

How many BLF configured on the expansion module?
If you just configure several BLF will the problem happen?

Please try setting the timer T1 to 2 and timer T2 to 5 then check again(under Account-> Advanced)

If the problem persist, please have a try of this firmware:
ftp://James:494qh65Z@ftp.yealink.com/fir...3.0.17.rom

Regards,
James
(This post was last modified: 01-27-2015 06:39 PM by James_Yealink.)
01-27-2015 06:39 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
egonzalez Offline
Junior Member
**

Posts: 7
Joined: Jan 2015
Reputation: 0
Post: #3
RE: [HELP] T28P and BLF (phone freeze)
(01-27-2015 06:39 PM)Yealink_James Wrote:  Hi,

How many BLF configured on the expansion module?
If you just configure several BLF will the problem happen?

Please try setting the timer T1 to 2 and timer T2 to 5 then check again(under Account-> Advanced)

If the problem persist, please have a try of this firmware:
ftp://James:494qh65Z@ftp.yealink.com/fir...3.0.17.rom

Regards,
James

Ok, thanks James.
Wait for my upgrade.

Best regards,
Emiliano.
01-28-2015 12:38 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
egonzalez Offline
Junior Member
**

Posts: 7
Joined: Jan 2015
Reputation: 0
Post: #4
RE: [HELP] T28P and BLF (phone freeze)
James, the problem persist Sad

Please see the video:
https://drive.google.com/file/d/0B1YzXIV...sp=sharing
In this video the phone has firmware: 2.73.0.17.rom.

Best regards.
02-04-2015 01:20 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #5
RE: [HELP] T28P and BLF (phone freeze)
Hi Emiliano,

Thanks for the video.
Can you get a pcap trace, level 6 syslog and config.bin file about the problem based on 2.73.0.40? I will send to our R&D for a check.

How to get these files:
http://forum.yealink.com/forum/showthread.php?tid=1319
02-04-2015 04:56 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
egonzalez Offline
Junior Member
**

Posts: 7
Joined: Jan 2015
Reputation: 0
Post: #6
RE: [HELP] T28P and BLF (phone freeze)
Attach information.


Attached File(s)
.pcap  2.73.0.40_17_44_51.pcap (Size: 439.83 KB / Downloads: 5)
.tar  syslog.tar (Size: 358.5 KB / Downloads: 1)
02-12-2015 01:47 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
egonzalez Offline
Junior Member
**

Posts: 7
Joined: Jan 2015
Reputation: 0
Post: #7
RE: [HELP] T28P and BLF (phone freeze)
(02-12-2015 01:47 AM)egonzalez Wrote:  Attach information.

James, any news for me ?.

Thanks!
02-13-2015 09:15 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
egonzalez Offline
Junior Member
**

Posts: 7
Joined: Jan 2015
Reputation: 0
Post: #8
RE: [HELP] T28P and BLF (phone freeze)
upupupup ! I need help!
05-04-2015 10:15 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #9
RE: [HELP] T28P and BLF (phone freeze)
Very sorry Emiliano.

We have Chinese New year holiday at the time you replied to me and it's missed.
Let me forward them to our R&D this week.

And, can you let me know how many BLF configured in these T28?
To T28 we don't recommend configuring more than 60 BLF keys.

Regards,
James
(This post was last modified: 05-05-2015 05:40 AM by James_Yealink.)
05-05-2015 05:30 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
egonzalez Offline
Junior Member
**

Posts: 7
Joined: Jan 2015
Reputation: 0
Post: #10
RE: [HELP] T28P and BLF (phone freeze)
(05-05-2015 05:30 AM)Yealink_James Wrote:  Very sorry Emiliano.

We have Chinese New year holiday at the time you replied to me and it's missed.
Let me forward them to our R&D this week.

And, can you let me know how many BLF configured in these T28?
To T28 we don't recommend configuring more than 60 BLF keys.

Regards,
James

James, we have configured less than 60 blf on one T28P and other one have > 60 BLF.
Which model do you recomend for using more than 3 exp39?

Best regards
05-06-2015 01:55 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T28P - OpenVPN TLS error: Unsupported protocol 1sae 0 1,972 07-18-2023 06:50 AM
Last Post: 1sae
  T28P foward call doesn´t work with 2.73.0.50 Tato 4 13,233 09-14-2020 03:49 PM
Last Post: complex1
Lightbulb Yealink T28P Firmware Upgrade Fails Michelth 11 59,313 06-27-2020 10:13 AM
Last Post: complex1
  T28P LDAP Problem oguzhan 1 8,595 06-10-2020 01:14 PM
Last Post: beldimon
Exclamation T28P Handset Noise Problems fdtcloud 18 68,017 01-14-2019 04:23 PM
Last Post: dtgriscom
  T29g mount to analog phone mount Lisbon Creek 0 5,372 12-14-2018 02:42 PM
Last Post: Lisbon Creek
  Enter SIP Server on phone interface afsfwmw90rfj 10 28,823 06-01-2017 04:55 PM
Last Post: complex1
  T28P Ringtones V2.70 Starlifter 22 119,580 11-29-2016 01:47 PM
Last Post: Psilverwood
  Can't pick up another line when phone rings Barnabas 4 19,128 11-04-2016 03:31 PM
Last Post: gdrewry
  T20p phone No Services. srini 1 9,075 09-26-2016 10:14 PM
Last Post: Lucia_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication