New handset cannot dial out

[KNERD]

Hello.
The original handset was misplaced, thus a new one was purchased, and registered to the base.

Incoming calls are fine, as well as paging.

However, dialing out, we keep getting a "all circuits are busy" message, and no the phone is not even dialing out as verified on the PBX.

Any ideas on why this is occurring?

Thank you.

[Quinlan_Yealink]

hi
Could you help confirm whether the base assign dial out number. you can confirm it via web UI>account>number assignmet>outgoing lines.
please let me know if have any problems.

[KNERD]

(10-24-2016 09:53 AM)yealink_quinlan Wrote:  hi
Could you help confirm whether the base assign dial out number. you can confirm it via web UI>account>number assignmet>outgoing lines.
please let me know if have any problems.

Yes, that was the problem. Thank you kindly.