Call Transfer without pick up

[Abe1048]

Hi all,

Is the following possible?

During an active a call, another call comes in, instead of picking up the second call and then fwd to another number, is there a way to fwd the second call even without answering the call?

[James_Yealink]

Hi Abe,

What's the model? What you want should be supported.
When there is a second incoming call, press up or down button to switch to the incoming call interface, then you can see the fwd softkey.

If you don't see this option, please go to setting-> Softkey Layout to configure it.

Regards,
James

[Abe1048]

(01-16-2015 02:12 PM)Yealink_James Wrote:  Hi Abe,

What's the model? What you want should be supported.
When there is a second incoming call, press up or down button to switch to the incoming call interface, then you can see the fwd softkey.

If you don't see this option, please go to setting-> Softkey Layout to configure it.

Regards,
James

Thank you James, this works now.

[sophiajohn]

Even I have to do the same in my cell phone. Abe1048's suggestion worked well. Thanks for discussing this topic here.