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Call Transfer without pick up
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Abe1048 Offline
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Post: #1
Call Transfer without pick up
Hi all,

Is the following possible?

During an active a call, another call comes in, instead of picking up the second call and then fwd to another number, is there a way to fwd the second call even without answering the call?

All the best,
Abe
01-16-2015 04:58 AM
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James_Yealink Offline
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Post: #2
RE: Call Transfer without pick up
Hi Abe,

What's the model? What you want should be supported.
When there is a second incoming call, press up or down button to switch to the incoming call interface, then you can see the fwd softkey.

If you don't see this option, please go to setting-> Softkey Layout to configure it.

Regards,
James
01-16-2015 02:12 PM
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Abe1048 Offline
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Post: #3
RE: Call Transfer without pick up
(01-16-2015 02:12 PM)Yealink_James Wrote:  Hi Abe,

What's the model? What you want should be supported.
When there is a second incoming call, press up or down button to switch to the incoming call interface, then you can see the fwd softkey.

If you don't see this option, please go to setting-> Softkey Layout to configure it.

Regards,
James

Thank you James, this works now.

All the best,
Abe
(This post was last modified: 01-19-2015 05:34 AM by Abe1048.)
01-19-2015 05:34 AM
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sophiajohn Offline
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Post: #4
RE: Call Transfer without pick up
Even I have to do the same in my cell phone. Abe1048's suggestion worked well. Thanks for discussing this topic here.
01-21-2015 01:14 PM
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