[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T20P and headset issue
Author Message
ericmagnuson Offline
Junior Member
**

Posts: 2
Joined: Jan 2015
Reputation: 0
Post: #1
T20P and headset issue
I purchased a Plantronics HW-251N headset and connected via a U10P-S connector. Per the listed compatibility on the Yealink website, these are in fact compatible with the SIP-T20P phones. However, when I use the headphone jack I am only able to hear audio and the person I have called cannot hear my voice. I verified that the cable and mic in the headset are in fact working. Can someone please help me with this problem?

Thank you,
Eric Magnuson


Attached File(s)
.pdf  Tested_headset_list_compatible_with_yealink_phone.pdf (Size: 291.1 KB / Downloads: 4)
01-15-2015 11:34 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: T20P and headset issue
Hi Eric,

We have tested this headset model multiple times and confirmed it can work.
Please make sure what you connect is U10P-S cord but a U10P. They are two different cord and U10P cord probably cause the issue.

Regards,
James
01-16-2015 10:40 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T27G does not "detect" WH62 usb connected headset oliv 1 2,076 02-08-2023 09:32 PM
Last Post: oliv
  Which Yealink USB headset complies with T2xG/T2xP series ? oliv 2 2,414 02-08-2023 09:30 PM
Last Post: oliv
  T21P Low headset volume rmatuda 14 44,976 11-02-2021 08:39 PM
Last Post: overlay
  How to change voice when busy, waiting and other.. T20P marin 0 4,157 04-11-2019 12:53 PM
Last Post: marin
  T20P Issues uploading VPN configuration mikeymike20 1 6,865 06-13-2018 07:24 AM
Last Post: Michael_Yealink
  T-29G Lack of dual ring with headset n00604443 3 8,739 10-13-2017 01:21 PM
Last Post: n00604443
  T21P E2 manual time issue DmitryTsyganov 1 6,490 09-11-2017 07:02 AM
Last Post: Lucia_Yealink
  [HELP] T21P VLAN 10 Issue jurgenskrause 4 14,110 08-10-2017 01:29 PM
Last Post: Ret
  SIP T20P unlock help afsfwmw90rfj 1 8,236 06-23-2017 08:24 AM
Last Post: Klaus_Yealink
  Headset send volume in dual-headset mode benthos 2 8,385 04-26-2017 11:30 AM
Last Post: benthos

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication