[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Bug? Searching for German Umlaute like ä ö ü
Author Message
speedy Offline
Banned

Posts: 18
Joined: Jan 2013
Post: #1
Bug? Searching for German Umlaute like ä ö ü
Hi,
I confugured remote phonebook so the phone loads phone book entries from server. I can search within the phonebook. But the search is not working with German Umlaute (ä, ü, ö). Anyone else with this problem? File at the server has encoding UTF-8 in header.

Regards,
Gunnar
01-15-2015 10:47 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Daniel Offline
Super Moderator
******

Posts: 39
Joined: Jan 2015
Reputation: 0
Post: #2
RE: Bug? Searching for German Umlaute like ä ö ü
Hi,

Could you please let me know the model and the frimware version of your phone ?

Thank you very much.

Daniel
01-16-2015 10:04 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
speedy Offline
Banned

Posts: 18
Joined: Jan 2013
Post: #3
RE: Bug? Searching for German Umlaute like ä ö ü
T46G, 28.73.0.45

Gunnar
01-17-2015 04:28 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
speedy Offline
Banned

Posts: 18
Joined: Jan 2013
Post: #4
RE: Bug? Searching for German Umlaute like ä ö ü
Any progress? Anything I can test?

Gunnar
01-21-2015 10:21 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Daniel Offline
Super Moderator
******

Posts: 39
Joined: Jan 2015
Reputation: 0
Post: #5
RE: Bug? Searching for German Umlaute like ä ö ü
Hi,

Thank you for your feedback.
Could you give me a phone book, so we can testing and investigating this problem with our R&D ?
And we will let you know the result as soon as possible.

Thank you for your cooperation.

Daniel
01-22-2015 05:56 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
lorn10 Offline
Junior Member
**

Posts: 43
Joined: Feb 2014
Reputation: 0
Post: #6
RE: Bug? Searching for German Umlaute like ä ö ü
Just for Information, - I observed a similar error on Yealink T38G & T32G phones in conjunction with Caller ID Superfecta lookup module at FreePBX. In my case, all German Umlaut letters displayed at the phones are corrupted.

Firmware versions tested are 32.70.1.33 & 38.70.1.33 and 32.70.0.185 & 38.70.0.185. Probably all previous firmware are also affected.

I don't know exactly, but I think the problem is somewhere in phone firmware. Not in FreePBX or Superfecta lookup Caller ID module.
(This post was last modified: 01-24-2015 01:50 AM by lorn10.)
01-24-2015 01:48 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Daniel Offline
Super Moderator
******

Posts: 39
Joined: Jan 2015
Reputation: 0
Post: #7
RE: Bug? Searching for German Umlaute like ä ö ü
Dear Lorn,

Thank you for your feedback.
We are looking into it, any update will let you know as soon as possible.

Best regards
Daniel
01-24-2015 01:20 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
lorn10 Offline
Junior Member
**

Posts: 43
Joined: Feb 2014
Reputation: 0
Post: #8
RE: Bug? Searching for German Umlaute like ä ö ü
Thanks for your fast response!

Well, it seems that I posted the issue at the wrong place, - sorry for that... The following thread seems to be the right one:

http://forum.yealink.com/forum/showthread.php?tid=1179

As mentioned, I can confirm this German umlaut problem also for the newest firmware of T32G & T32G. So this bug is still present. According to user Starlifter the problem seems to be in the UTF-8 implementation of the T38G & T32G firmware.
01-24-2015 10:08 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Daniel Offline
Super Moderator
******

Posts: 39
Joined: Jan 2015
Reputation: 0
Post: #9
RE: Bug? Searching for German Umlaute like ä ö ü
To Speedy,

About this search issue, I have replicated it in yealink site and submitted a request to our product department, any update will let you know.

If there is any questions, please feel free to contact us.

To Lorn10,

Please refer the forum 1179: http://forum.yealink.com/forum/showthread.php?tid=1179

Best Regards
01-27-2015 04:57 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
speedy Offline
Banned

Posts: 18
Joined: Jan 2013
Post: #10
RE: Bug? Searching for German Umlaute like ä ö ü
Thank you - waiting for an update.
01-27-2015 05:00 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  german translation error "ktiv" raphael 1 7,328 01-29-2015 05:19 PM
Last Post: Yealink_Daniel

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication