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Call Log missing from handset
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bbls0627 Offline
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Posts: 1
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Post: #1
Call Log missing from handset
I have a W52P and it has never saved a call log and displayed it. I can't tell what calls have come in, gone out, or missed calls.

Is there somewhere I have to go to set the phone to save the call logs? I am using Vonage Business if that helps.
01-11-2015 11:39 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #2
RE: Call Log missing from handset
bbls0627 Wrote:I have a W52P and it has never saved a call log and displayed it.
First make sure you are running the latest firmware version.
Then check at the Phone tab > Features > Save Call Log is Enabled.

Regards.
01-11-2015 05:38 PM
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Yealink_Daniel Offline
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Post: #3
RE: Call Log missing from handset
Hi,

Thanks for complex1’s answer.

Please follow these steps to enable save call log function:
--Login the user website interface -> Phone -> Features -> change “save call log” enable -> Confirm
   

If there is any questions, please do not hesitate to contact me.

Thank you.

Best Regards
01-12-2015 06:26 PM
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