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Can't import CSV or XML, nor use Remote AdrBook
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splurzgalonk Offline
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Post: #1
Can't import CSV or XML, nor use Remote AdrBook
As said in the header, I do have issues importing any data at all into the w52p / w56P combo. As stated in the w52 forum:

http://forum.yealink.com/forum/showthread.php?tid=29573

Does anyone have an idea how to import data using csv/xml? The software does show the records during the import process and does not complain about any errors, but there is simply no data imported at all.

More details in the above thread.

thanks for any hint.
10-08-2016 05:27 PM
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CWR Offline
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Post: #2
RE: Can't import CSV or XML, nor use Remote AdrBook
can you share the format of the document you are attempting to import?
you can replace names and numbers with placeholders.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
10-09-2016 02:01 AM
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splurzgalonk Offline
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Post: #3
RE: Can't import CSV or XML, nor use Remote AdrBook
Sure. I use the files that I got with the "File Template Download" function.

CSV:
"DisplayName","OfficeNumber","MobileNumber"
"test","123456","123456"

and:

<?xml version='1.0' encoding='utf-8' ?>
<root_contact>
<contact display_name="Test" office_number="123456" mobile_number="123456" other_number="123456" line="0" ring="" group_id_name="0" default_photo="Default:default_contact_image.png" selected_photo="0" is_favorate="0"/>
<contact display_name="Test2" office_number="234234234" mobile_number="123234234" other_number="0" line="0" ring="" group_id_name="0" default_photo="Default:default_contact_image.png" selected_photo="0" is_favorate="0"/>
</root_contact>

Is there any way I could get my hands (terminal) onto a log file from that import process?

And thanks for taking the time to read and answer. I appreciate that a lot, Craig.

cheers
Roland
(This post was last modified: 10-09-2016 03:01 AM by splurzgalonk.)
10-09-2016 03:00 AM
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splurzgalonk Offline
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Post: #4
RE: Can't import CSV or XML, nor use Remote AdrBook
I did receive a working XML template from support. Can't see what the difference is to the one I have used before, but now it works. No example for CSV yet, but hey... support was quick and helpful. great experience. Thank you for your time too.
10-14-2016 06:39 AM
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michaelanthonyboyd.com Offline
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Post: #5
RE: Can't import CSV or XML, nor use Remote AdrBook
Could you share your working template for the w56p please?
09-04-2017 06:15 PM
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