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Can't import CSV or XML contacts
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splurzgalonk Offline
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Post: #1
Can't import CSV or XML contacts
Hi there.

I cannot import any contacts into the base via Webinterface.
Based on the templates that I can download from the webinterface of the base, I tried to import a handful of contacts.

When I chose the csv or xml file, the webUI shows them in a list and I can assign the three columns. Parsing goes without an error and I get the "operation done" message. However, there is no contact visible in either the base nor the phone.

and if I export the data right after importing, I simply get empty files.

I also tried to put that csv file on one of my webservers and load the file via "Remote Phone Book". There, I can add the link and click "confirm" and the form simply gets cleared and nothing happens.

Something is truly fishy with this w52p/w56 set of mine...

Ah, btw... I am using a Mac with OS 10.11.6 and tried Safari, Chrom and Firefox to no avail. All behave the same.
All other settings, as far as I have used are working well.

Base firmware: 25.80.0.15
Base hardware: 25.1.0.0.0.0.0
(This post was last modified: 10-08-2016 03:56 PM by splurzgalonk.)
10-08-2016 03:54 PM
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CWR Offline
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Post: #2
RE: Can't import CSV or XML contacts
can you share the format of the document you are attempting to import?
you can replace names and numbers with placeholders.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
10-09-2016 02:02 AM
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splurzgalonk Offline
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Post: #3
RE: Can't import CSV or XML contacts
Craig. Thanks for your time. I've posted the file format in the other post. Since I don't really know, if it is more an issue of the w52p or the handset...
http://forum.yealink.com/forum/showthrea...&pid=46240
10-10-2016 05:23 AM
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splurzgalonk Offline
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Post: #4
RE: Can't import CSV or XML contacts
Ok. Support sent me a XML file, which I could make to work. Somehow, there must have been a "gremlin" in the template I downloaded from my base station.
10-14-2016 06:33 AM
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Lucia_Yealink Offline
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RE: Can't import CSV or XML contacts
(10-14-2016 06:33 AM)splurzgalonk Wrote:  Ok. Support sent me a XML file, which I could make to work. Somehow, there must have been a "gremlin" in the template I downloaded from my base station.

Hi Sir,

You can download the template in Yealink website, below is the link:
http://download.support.yealink.com/down...te_V50.zip
10-16-2016 04:06 PM
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