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T46 with BT40 and Jabra BT headset call waiting tone issue
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hijk Offline
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Post: #1
T46 with BT40 and Jabra BT headset call waiting tone issue
Hi Yealink Support,

I have a T46 on FW:28.71.0.180 and is using a BT40 dongle and a Jabra EASYGO bluetooth headset.

Call waiting tone is set to be disabled on the phone level but Call Waiting feature is enabled.

First call is fine and headset rings a tone together with the phone. But on the second call, it seems that headset still rings with a tone.

Is there are further settings that we can do to disable the call waiting tone to the BT Headset?

We had tested with a Yealink wired headset but there is no call waiting tone heard. Just on the bluetooth one.

Regards,

John
11-20-2014 12:00 PM
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James_Yealink Offline
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Posts: 1,159
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Post: #2
RE: T46 with BT40 and Jabra BT headset call waiting tone issue
Hi Hijk,

Is it possible that headset produce the tone?
Is the call wating tone same to the one you hear in phone handset? If not it's probable that the headset produce this tone.
If yes, please go to web interface-> Setting-> Tone, set the call waiting tone to 0 and check again.

Regards,
James
11-24-2014 02:21 PM
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