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T21 Share Line unavailable
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joan@tbts.com.tw Offline
Junior Member

Posts: 1
Joined: Nov 2014
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Post: #1
T21 Share Line unavailable
Hi all,

My Yealink T21 sometimes prompted "Share Line unavailable", then it can't work anymore.Can't make a call,Can't recive a call.

I wonder know what kind of circumstances it happened,what is the reason.
11-17-2014 06:31 PM
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James_Yealink Offline

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: T21 Share Line unavailable
Hi Joan,

If you enable Broadsoft SCA feature under Account-> Advanced interface but there is no a shared call appearance configured in Broadsoft server then phone will give this prompt.

So you can disable the option or add a second line in Broadsoft server.

11-18-2014 03:11 PM
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