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T48 removes existing contacts when provisioning
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KristianMedK Offline
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Post: #1
T48 removes existing contacts when provisioning
Scenario is:

phone autoprovisions contacts among other settings.

i manualle create contacts.

when the phone autoprovisions again, the contacts i manualle created are removed IF there's changes in the xml file i link to in the new configurations.

It didn't matter if the xml had changed by having less or more contacts defined.

Can i do anything to avoid removing all contacts not in the xml when there's changes to it?

EDIT:
Is it intended behaviour deleting existing contacts prior to loading new ones doing provisioning?
(This post was last modified: 11-03-2014 08:08 PM by KristianMedK.)
10-27-2014 03:53 PM
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Coco_Yealink Offline
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Post: #2
RE: T48 removes existing contacts when provisioning
Hello ,

Thank you for your feedback.
The result of this feature is by designed.
So, if you have new contact who need to add to the Directory , why not just add the corrsponding syntaxes in the existing xml files, and then autoP again ?
And if you want to remove the contact from the Directory, you also can remove the corresponding syntaxes from the existing xml files, and then autoP again ?

Best Regards
10-29-2014 03:32 PM
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CWR Offline
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Post: #3
RE: T48 removes existing contacts when provisioning
The directory is often controlled by a server.
You should not remove local contacts during provisioning. They should only be removed by Factory Reset.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
10-30-2014 02:54 AM
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Coco_Yealink Offline
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Post: #4
RE: T48 removes existing contacts when provisioning
Hello ,

I will feedback this question to our Product Department , and they will assess this feature and decide whether to add it in our next version or not.

Thx
10-30-2014 03:08 PM
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KristianMedK Offline
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Post: #5
RE: T48 removes existing contacts when provisioning
as craigreilly mentioned the xml from autoP is on a server not controlled by the end customer, and the local contacts was an addition by the end customer.
11-03-2014 08:05 PM
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Coco_Yealink Offline
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Post: #6
RE: T48 removes existing contacts when provisioning
Before we have a good solution, could you please
1.export the existing contact.xml from the phone.
2.Add the new contact to the existing contact.xml

And I have feedback your application to our Product Department. And still wait for their reply .

Thx
11-10-2014 04:52 PM
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KristianMedK Offline
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Post: #7
RE: T48 removes existing contacts when provisioning
Will do, looking forward to a reply from Product Department.
11-12-2014 05:32 PM
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KristianMedK Offline
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Post: #8
RE: T48 removes existing contacts when provisioning
Any news on this?
12-02-2014 03:00 PM
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Coco_Yealink Offline
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Post: #9
RE: T48 removes existing contacts when provisioning
Hello KristianMedK,

Sorry for the late. Smile
Our Product Department has planned to add this feature in V81.

Thx
12-02-2014 06:12 PM
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Fuur Offline
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Post: #10
RE: T48 removes existing contacts when provisioning
When is V81 scheduled for release?
02-04-2016 10:08 PM
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