[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T28 2 active calls Transfer requires you to select a New Call or to the first call
Author Message
hijk Offline
Junior Member
**

Posts: 4
Joined: Sep 2014
Reputation: 0
Post: #1
T28 2 active calls Transfer requires you to select a New Call or to the first call
Hi Yealink Support,

Senario: First call put on hold when another call is answered. Want to transfer second call to another extension.

If you press Transfer; it will ask you to select 1.) New Call 2.) <number> of the first caller.

Just checking if there there is a possible configuration to do on a T28 handset to skip the option to choose and you can just directly hit Transfer and dial the extension you wish to transfer to.

Thanks in advance!

hijk Smile

I tested with 2.72.0.80 and 2.72.0.30 both behave the same way.It seems that this the way before on old firmwares as user was saying that they used not to have to select on that option before.

Tested T42 and T46 doesn't seem to select for a New Call to transfer but you can choose to transfer to the first call by Up/Down arrow.

appreciate any reply on this..Thanks
(This post was last modified: 10-23-2014 09:43 AM by hijk.)
10-23-2014 09:37 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: T28 2 active calls Transfer requires you to select a New Call or current call
Hi Hijk,
Please add this autoprovision paramter:

transfer.multi_call_trans_enable = 0

Regards,
James
10-23-2014 10:00 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
hijk Offline
Junior Member
**

Posts: 4
Joined: Sep 2014
Reputation: 0
Post: #3
RE: T28 2 active calls Transfer
Thanks will test and let you know!

Hi James,

I am able to export the config.bin file from the phone and tried to add the autoprovision paramter:

transfer.multi_call_trans_enable = 0

on the factory/Setting/autop.cfg file.

But I seem having trouble to recompress the factory folder into config.bin

Can you provide instruction to repackage the factory file to config.bin?

Kind regards,

John
(This post was last modified: 10-28-2014 11:33 AM by hijk.)
10-28-2014 11:17 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #4
T28 2 active calls Transfer requires you to select a New Call or to the first call
Hi Hijk,

The parameter "transfer.multi_call_trans_enable = 0" can't be directly added to config.bin file. It needs an autoprovision process

This is autoprovisin guide. would you have a view of it.
http://www.yealink.com/Upload/T2X/2014.3...V72_30.pdf

There are brief steps:
1.Install a http server.
2.Edit the configuration file.
3.Place the configuration file to http server.
4.Copy the URL to phone Server URL filed and click autoprovision.

If any question please let me know.

Regards,
James
10-30-2014 02:28 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
hijk Offline
Junior Member
**

Posts: 4
Joined: Sep 2014
Reputation: 0
Post: #5
RE: T28 2 active calls Transfer
Thank you James!!
11-11-2014 06:23 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  No dial tone when connecting calls internally tvettel 0 279 04-17-2024 02:20 PM
Last Post: tvettel
  [Post info updated] Always ask where the call forwarding goes ivan2808 0 347 04-10-2024 10:16 PM
Last Post: ivan2808
  T48S One Way Audio When Calls Are Put On Hold Or Transferred MJauja 1 739 03-09-2024 08:48 PM
Last Post: complex1
  permisson to Call list on t46S ist denied wolfi30 1 604 03-04-2024 02:08 PM
Last Post: wolfi30
  permission denied to call list wolfi30 0 457 02-23-2024 08:54 PM
Last Post: wolfi30
  MP54 Call Forwarding pureit2018 0 735 11-23-2023 07:58 AM
Last Post: pureit2018
  Enhanced DSS Key - Conference Call joe1st 0 710 11-11-2023 05:27 AM
Last Post: joe1st
  Unable to Answer call without pressing Line 1 TheKirbyGroup 0 860 11-03-2023 11:04 PM
Last Post: TheKirbyGroup
  Yealink T28 setup audible ring on 2nd incoming call JeffWilkinson 20 88,065 10-18-2023 12:59 PM
Last Post: sles
  Picking up a call does not display Caller's Name oliv 0 1,472 04-19-2023 04:25 PM
Last Post: oliv

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication