Get config file timeout

[于]

We are experimenting V73, in a scenario were we use already v72 without any problem.
During get config files connection is closed after about 8 seconds before it has success.
Normaly this timeout is 30 seconds but it seams that here the timer is very short.

[Lucas1]

Hi ammcosta ,
This is yealink technical support , Lucas, nice to contact you.
Thank you for your info, but sorry, we are unclear about what your write.
what 's the PBX platform do you use and it relate to AUtop?
Could you please write more detailed about every step?we hope can reproduce the issue in my side.

Besides ,we hope you can send us more issue data.
1,trace
2,syslog(level 6)
3,config.bin
If you dont know how to get issue data ,please refer to URL address
ftp://Lucas:28X3Dg6Q@ftp.yealink.com/manual/
or http address
http://forum.yealink.com/forum/showthread.php?tid=1319.

Thank you very much!

[于]

Hi Lucas,

the scenario is, we have a phone with factory configuration and only autoprovision URL configured.
1st: phone gets generic config that change provision URL to HTTPS and allow all certificates.
2nd: phone reboot
3rd: phone try to get config from HTTPS but it quits with timeout.

Since phone reboots I did the pcap with a switch configured with port mirror.

Regards

[Lucas1]

Hi ammcosta ,

Thank you vert much!!
I will push this issue to R&D,please wait.

[Lucas1]

Hi ammcosta,

Our engineer give a feedback that issue data show phone connect the HTTPS server successfully but server return timeout.
It is strange so could you provide test account(HTTPS URL and the authentication information) via private messages?

[于]

Lucas,

I sent you an email with the information.

Regards

[Lucas1]

Hi ammcosta,

I receive the latest reply.
Because we add timeout mechanism that phone wait for the server Https to return the data timeout time is 5 seconds, more than the timeout time will lead to disconnects return an error.
Thank you for your help, we plan to add configuration to set timeout time in the future V73.