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T22 Lost Lock & Answer Feature
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lrwestrick Offline
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Post: #1
T22 Lost Lock & Answer Feature
I have several T22P's used as operator headset interfaces that worked fine with the Lock & Answer feature.

Today I upgraded one of them to the latest firmware 7.72.0.80 and the Lock & Answer feature is no longer available. On the phone or the web interface

I tried going back to 7.70.0.150 and the Lock & Answer feature returned to the menu BUT IT DOESN'T WORK. The web interface indicates it is selected but the lock indicator isn't set on the phone and it doesn't lock either. ALL KEYS doesn't lock either.

What to do now?

Larry
Answer Plus Communications
10-06-2014 11:45 AM
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Coco_Yealink Offline
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Posts: 113
Joined: Aug 2014
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Post: #2
RE: T22 Lost Lock & Answer Feature
Hello lrwestrick,

We have deleted the type of Lock&Auto Answer from V71.
So, as for the feature cannot work in V70, is it possible for you to test like below steps:
1.export the config.bin
2.reset the phone to factory
3.import the config.bin

Thx
10-08-2014 09:17 PM
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Fabio Souza Offline
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Post: #3
RE: T22 Lost Lock & Answer Feature
Dear Support,

One of my clients got the same problem over "Lock & Answer" feature since it upgraded the firmware.

So, my question; Once this feature is no longer performed since V71, there is another way (any set up) to keep the IP phone, running new firmwares, with similar behavior like "Lock & Answer" feature?

Thanks in advance

Fabio Souza
Brite Networks
(This post was last modified: 08-19-2015 03:39 AM by Fabio Souza.)
08-19-2015 03:13 AM
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