[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W52P/H upgrade handset doesn't work.
Author Message
tps Offline
Junior Member
**

Posts: 1
Joined: Sep 2014
Reputation: 0
Post: #1
Question W52P/H upgrade handset doesn't work.
Hello,
we have a problem upgrading a handset.
Version info :
base station hardware : 25.1.0.0.0.0.0
firmware : 25.73.0.20 (upgraded today)
handset hardware : 26.0.0.7
firmware : 26.40.188.1

Normally all conditions are met to do a upgrade of the handset via OTA as described in the upgrade manual. It doesnt work.

When i try to upgrade the handset via your upgrade tool and a usb cable i get the following message : OEM VERSION CHECK DISAFFINITY, SKIP UPGRADE.

Can you help me ???

Bye and thanks.
09-24-2014 09:47 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink_Jim Offline
Super Moderator
******

Posts: 127
Joined: Aug 2014
Reputation: 2
Post: #2
RE: W52P/H upgrade handset doesn't work.
Hi,
I've been bringing this issue to our technical support team, he will contact you soon.
09-25-2014 03:57 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,370
Joined: Jan 2014
Reputation: 40
Post: #3
RE: W52P/H upgrade handset doesn't work.
tps Wrote:When i try to upgrade the handset via your upgrade tool and a usb cable i get the following message : OEM VERSION CHECK DISAFFINITY, SKIP UPGRADE.
You can’t upgrade your handset with Yealink International firmware because your handset contain customized and thus locked firmware.
For the newest firmware you have to ask your sales representative.
09-25-2014 08:49 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W73H handset with W52P problem reboot Paco Brufal 1 237 01-19-2023 06:24 PM
Last Post: complex1
Sad W52P not picking up IP Burkni 3 989 11-11-2022 06:01 PM
Last Post: complex1
  W56H with W52P Base dmvcomms 5 1,687 10-26-2022 03:04 PM
Last Post: poznaniak
  W52P Repeater RT10/rt20/RT30 schnell-yealink 3 5,856 04-20-2022 10:17 PM
Last Post: complex1
  Handset registration failure "Synchronizing. Please try later." Smoochies Boss 1 3,753 09-10-2021 12:56 AM
Last Post: Smoochies Boss
  W52P Firmware upgrade aunijaffer@gmail.com 5 8,335 09-07-2021 11:42 PM
Last Post: complex1
  W52P 2 handsets DAZZLING 1 4,943 06-01-2021 09:55 PM
Last Post: complex1
  W52P Openvpn with mikrotik info@quantiss.com 4 14,619 04-11-2021 06:25 AM
Last Post: Harms_Kubiak
  Is there no call history in web management panel in W52P? poznaniak 1 6,337 08-10-2020 12:49 PM
Last Post: complex1
  W52P factory reset without password ralph 1 7,727 04-02-2020 03:05 AM
Last Post: Yisroel_MongoTEL

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication