[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T28P calls go to speaker
Author Message
Santi Offline
Junior Member
**

Posts: 12
Joined: Sep 2014
Reputation: 0
Post: #1
T28P calls go to speaker
Hi,

We have a T28P with three EXP38 panels (all of them with their power adapter plugged) but, in some calls, the audio goes automatically from the handset to the speaker.
We have tried to change the T28P with the same result Huh
It has the last firmware T28P: 2.72.0.75 EXP38: 5.17.0.0

What can we do?

Regards,
09-19-2014 12:24 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucas1 Offline
Super Moderator
******

Posts: 51
Joined: Aug 2014
Reputation: 0
Post: #2
RE: T28P calls go to speaker
Hi Santi,

:)Thanks for your continuously support for Yealink products.
Could you please reset to factory firstly?In Idle status ,long Press OK key.
And disconnect the EXP38 panels ,do the issue occur?

If issue still exist,please provide issue data from phone,.
1,trace
2,syslog(level 6)
3,config.bin
If you dont know how to get issue data ,please refer to URL address
ftp://Lucas:28X3Dg6Q@ftp.yealink.com/manual/
or http address
http://forum.yealink.com/forum/showthread.php?tid=1319.

Please upload the issue data to ftp://Lucas:28X3Dg6Q@ftp.yealink.com/ and notify me ,thank you
09-19-2014 06:21 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Santi Offline
Junior Member
**

Posts: 12
Joined: Sep 2014
Reputation: 0
Post: #3
RE: T28P calls go to speaker
Hi,

This case is closed. I've made a deeply analysis and I can conclude that the issues our customer are experiencing are the same as those explained in post "T38G pickup handset doesn't answer the incoming call".

Thanks,
10-06-2014 11:02 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucas1 Offline
Super Moderator
******

Posts: 51
Joined: Aug 2014
Reputation: 0
Post: #4
RE: T28P calls go to speaker
Hi Santi,

Thank you to support our phone.
11-10-2014 10:51 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP56 phones crashing whilst consult/transfer Teams calls mjuliano 1 3,203 09-27-2022 11:26 PM
Last Post: guillaume.novo
  MP56 - Speaker Phone Quality UBYeah 7 12,993 01-18-2022 04:45 AM
Last Post: yllw98stng
  MP50 Transfer Calls? pbregistrations@yourprofitbuilders.com 1 8,177 09-08-2021 02:48 AM
Last Post: microdaft
  t46g: intercom over speaker rather than headset? asinshesq 23 80,411 07-28-2021 11:04 PM
Last Post: russman
Question MP50 - Make calls from Outlook? CTekNYC 0 3,236 07-17-2021 12:52 AM
Last Post: CTekNYC
  Automatic recall of calls on hold T54W n00604443 2 8,739 03-02-2021 09:48 PM
Last Post: n00604443
  T29G Park Calls Pettis 7 20,525 12-30-2016 01:43 AM
Last Post: Jensen_Yealink
  Lock DSSKEY on phone t28p rafaelnetto 1 7,764 11-14-2016 06:30 AM
Last Post: Leah_Yealink
  No sound on outgoing calls Ryta 3 13,184 04-08-2016 09:18 AM
Last Post: Karl_Yealink
  T23G no audio on 10% of calls ivan_aer 4 14,960 03-04-2016 02:18 PM
Last Post: Karl_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication