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Not updating config after factory reset
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bart2puck Offline
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Posts: 7
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Post: #1
Not updating config after factory reset
I have a T38 that has a config on it and it works fine. If i factory reset the device and put in the auto-provisioning server information, i see the phone download the config, but it does not update the config, so the phone is stuck with "no service"

Sep 11 12:43:54 199.119.132.250 autop[425]: [./src/fileStream.cpp :937 ] IFO OpenDownloadStream[server.com][/XXXXXXXXXXX.cfg]
Sep 11 12:43:54 199.119.132.250 autop[425]: [./src/fileStream.cpp :985 ] IFO getaddrinfo [server.com]
Sep 11 12:43:55 199.119.132.250 autop[425]: [./src/fileStream.cpp :1643] IFO ExcuteCommandE [SIZE XXXXXXXXXXX.cfg], ret = 213 90650#015
Sep 11 12:43:55 199.119.132.250 autop[425]: [./src/fileStream.cpp :1650] IFO ExcuteCommandE [PASV], ret = 227 Entering Passive Mode (199,119,132,171,226,240).#015
Sep 11 12:43:55 199.119.132.250 autop[425]: [./src/fileStream.cpp :1052] IFO Open URL OK
Sep 11 12:43:55 199.119.132.250 autop[425]: [./src/autoParser.cpp :1331] IFO Load M7
Sep 11 12:43:56 199.119.132.250 autop[425]: [./src/autoParser.cpp :937 ] IFO MD5 is same! Upgrade [bin|rom]

it seems to remember its old config, but doesnt load it into memory.
any thoughts?
(This post was last modified: 09-11-2014 08:59 PM by bart2puck.)
09-11-2014 08:57 PM
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James_Yealink Offline
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Post: #2
RE: Not updating config after factory reset
Hi Bart2puck,

Please try changing some parameter in the autoprovision file and check again.
Phone won't go to apply a same configuration file which is same to the last one it use.

Regards,
James
09-13-2014 01:28 PM
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bart2puck Offline
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Post: #3
RE: Not updating config after factory reset
should a factory reset wipe out any memory of what it had?
09-23-2014 11:23 PM
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James_Yealink Offline
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Post: #4
RE: Not updating config after factory reset
Yes, facotry reset will wipe out any memory.
If it still doesn't work can you send me your configuration file through PM?
You can delete the password information in the configuration file, I just check the format of it.
09-24-2014 10:13 AM
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