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Yealink Forums » Skype for Business/Lync » T48G v » Response time support

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Response time support
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harald Offline
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Post: #1
Response time support
Hello and good morning from Germany,
We are testing T48G SFB Version for a customer.
I send yesterday an Email to support@yealink.com to request a license file for the phone, but I haven't get an answer.
Is there no autoreply from this address, that confirmed my email arrived at support centre ?
How long would it take to get a license ?

kinds regards

Harald
09-09-2016 03:07 PM
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harald Offline
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RE: Response time support
Got an answer 30 Minutes ago, Unfornatually they read the wrong MAC Address 8 = B.
So I have to wait for an new licence file.
09-09-2016 05:38 PM
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harald Offline
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RE: Response time support
Today, I got my new license File and after 30 minutes the phone works.
Thanks to support @ yealink . com

Greetings Harald
09-12-2016 06:07 PM
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