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aso · 08-21-2014 10:00 PM

Hello
Im having a problem.
I have disable call waiting, but when i have an aktive call, and somebody else calls me the phone says a high beep.
I have found out that if i remove the callerid(name) or keep it under 16 chars. the sound stops.
Is this an error in setup or the software

08-25-2014 07:48 PM

Hello aso,

Generally speaking, after call waiting is disabled, the normal circumstance is that when you have an active call, somebody makes a call to you, then there is no reaction on the phone.

The call waiting may be little related to the caller ID/name/length, so this issue can be located at a bug.
May I know the version of your handset and base?
If they are not at the latest version, pls download them to have a try again.
http://www.yealink.com/Upload/W52P/V50/25.50.0.20.zip
http://www.yealink.com/Upload/W52P/V50/26.50.0.20.zip

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