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T46G phones show as new, and label discrepancy
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engine411 Offline
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T46G phones show as new, and label discrepancy
Not sure if this is a Yealink or 3CX issue, but I often have existing phones showing up as new in my PBX screen. The phones showing as new are not new, in fact they've been in use since mid-2013. The phones showing as new are also listed down further in the list as registered and working Ok - meaning, they are showing twice. I have arrows by two phones in the screenshot.

I think this may happen when the phone's IP changes, but why?

****
Separately, another thing is why do some of the T46G phones show a longer label than others? (two stars on left) All of these phones are T46G's, although different hardware batches.


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(This post was last modified: 08-11-2014 07:55 PM by engine411.)
08-11-2014 07:54 PM
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Yealink Support Offline
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RE: T46G phones show as new, and label discrepancy
I think it should be display problem of 3CX. Please check it in your PBX.
08-16-2014 12:09 PM
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