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Remote phonebook T48G
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zorci Offline
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Post: #1
Remote phonebook T48G
I have made a xml-file which look like this:

Quote:<?xml version="1.0" encoding="ISO-8859-1"?>
<YealinkIPPhoneDirectory
defaultIndex="1"
next="http://IP/xmlBrowser/TestExecute.xml"
previous="http://IP/Formatted.xml"
Beep="yes"
cancelAction="http://IP/xmlBrowser/Testmenu.xml"
Timeout="50"
LockIn="no">

<!--<Title wrap="yes">Remote Directory This interface is used to test 23423 4324524 hght dfsdf dsdfsdf asda </Title>-->


<MenuItem>
<Prompt>John</Prompt>
<URI> 10.3.5.219</URI>
</MenuItem>

<MenuItem>
<Prompt>Doe</Prompt>
<URI>4326</URI>
</MenuItem>

<!--
<SoftKey index="1">
<Label>Dial</Label>
<URI>SoftKey:Dial</URI>
</SoftKey>

<SoftKey index="4">
<Label>exit</Label>
<URI>SoftKey:Exit</URI>
</SoftKey>
-->
</YealinkIPPhoneDirectory>

But the phone won't read the phonebook.

I am running the phonebook on a IIS and I have checked that the URL I have provided for the phone, is indeed correct. I can access the URL in a webbrowser. The URL is something like this:

Quote:http://server10/phone.xml

I have tried UTF-8 encoding and ANSI.

Can someone help me? Maybe send me a xml-document with a phonebook that works.
08-06-2014 11:26 PM
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Yealink Support Offline
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Post: #2
RE: Remote phonebook T48G
Hi Zorci,

I have attached Remote Phone template , pls check it whether can work or not.
And you can lookup the chapter of “Remopte Phone Book” in admin guide for detail.

admin guide

P.S:There is a software to generate Phone book automatically.You can get it from attachment.

Thanks.


Attached File(s)
.zip  template.zip (Size: 1,012 bytes / Downloads: 159)
.zip  YealinkPhonebookGenerationTool.zip (Size: 296.88 KB / Downloads: 135)
08-12-2014 02:50 PM
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zorci Offline
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Joined: Aug 2014
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Post: #3
RE: Remote phonebook T48G
Hi.

Thanks a lot for your reply.

Unfortunately the files won't work. I tried to place them on my server for remote access through HTTP. And I tried to upload them in Local Directory. I tried all 3 example files you gave me.

When trying to access through HTTP, I get the error message on the phone: "Can't open". And when I try to upload the file to Local Directory it says: "Error:Invalid file!".

Do you have any idea what happens?

Thanks in advance.

Z

(08-12-2014 02:50 PM)Yealink Support Wrote:  Hi Zorci,

I have attached Remote Phone template , pls check it whether can work or not.
And you can lookup the chapter of “Remopte Phone Book” in admin guide for detail.

admin guide

P.S:There is a software to generate Phone book automatically.You can get it from attachment.

Thanks.
(This post was last modified: 08-15-2014 03:59 AM by zorci.)
08-15-2014 03:57 AM
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Yealink Support Offline
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Post: #4
RE: Remote phonebook T48G
Hi Zorci,

I am afraid for my vague understanding.
The question you have mentioned is "Remote phonebook T48G".So the template files T given to you is for "Remote phonebook" rather than "Local phonebook".
I have tested in my side ,and found it uploaded successfully.
[Image: attachment.php?aid=918]
[Image: attachment.php?aid=919]

If you want to upload the local directory.You can use "YealinkPhonebookGenerationTool" to generate Local phonebook or Remote phonebook automatically.(In above attachment)
And upload the file to Local Directory.
[Image: attachment.php?aid=920]


Attached File(s) Thumbnail(s)
           
(This post was last modified: 08-16-2014 10:34 AM by Yealink Support.)
08-16-2014 10:32 AM
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zorci Offline
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Post: #5
RE: Remote phonebook T48G
Hi again.

Yes, it is correct. I would like to place the file somewhere on a web server and access it remotely from the phone. But it won't work for me.

I have added the XML file you provided me, on a web server. I then take my browser and type the URL. And I can see, that the XML file is displyed correctly. Then I copy/paste the URL and add it to the telephone through the web interface. Then - on the phone - I navigate to the phonebook and see the new remote phonebook that I added. When clicking on that phonebook, the telphone says: "Can't open".

Regarding the Local Phonebook, as I wrote about... I just tried to upload the XML-file to the local phonebook. Just to see if that worked. But it did not work either, with you XML file. The web interface (where I uploaded it from) said: "Wrong format". So the upload to local phonebook was just to see, if that worked or not.

(08-16-2014 10:32 AM)Yealink Support Wrote:  Hi Zorci,

I am afraid for my vague understanding.
The question you have mentioned is "Remote phonebook T48G".So the template files T given to you is for "Remote phonebook" rather than "Local phonebook".
I have tested in my side ,and found it uploaded successfully.
[Image: attachment.php?aid=918]
[Image: attachment.php?aid=919]

If you want to upload the local directory.You can use "YealinkPhonebookGenerationTool" to generate Local phonebook or Remote phonebook automatically.(In above attachment)
And upload the file to Local Directory.
[Image: attachment.php?aid=920]
08-18-2014 03:42 PM
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Yealink Support Offline
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Post: #6
RE: Remote phonebook T48G
Hi Zorci,

Maybe there are two points what we need check.
1 - What kind of web server do you use? HTTP server or other.
2 - The connectivity between Phone and Server.Are they reachable?
In order to solve the issue as soon as posible,could you pls show the screenshots which contain main operations as I offered you .

Thanks
08-18-2014 08:54 PM
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zorci Offline
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Posts: 6
Joined: Aug 2014
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Post: #7
RE: Remote phonebook T48G
1. I am using IIS on Windows Server 2012.
2. Yes, they are on the same network.
08-18-2014 08:56 PM
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Yealink Support Offline
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Post: #8
RE: Remote phonebook T48G
Hi Zorci,

Could you pls get some information for us when the issue happen.
I attach the file about
How_to_get_the_correct_syslog_config.bin_and_Trace
And pls send the information to the mail:support@yealink.com.

Thank
(This post was last modified: 08-20-2014 03:29 PM by Yealink Support.)
08-20-2014 03:29 PM
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zorci Offline
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Posts: 6
Joined: Aug 2014
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Post: #9
RE: Remote phonebook T48G
Hi again.

I tried to set the loglevel to 6, and tried to connect to the XML file on my webserver. The result in the errorlog is as follows:

Quote:Aug 21 13:10:02 GUI [293]: TASK<6+info >Http download file: 'http://server01:8080/department.xml' start.
Aug 21 13:10:03 GUI [293]: TASK<6+info >dl_http_recv_to_file err! ret_response = -1, Wrong host
Aug 21 13:10:03 GUI [293]: TASK<6+info >download Fail
Aug 21 13:10:03 GUI [293]: TASK<6+info >TaskAction: Send message to call back base.
Aug 21 13:10:03 GUI [293]: TASK<6+info >TaskAction: Send message to calling thread.[0x4003492c]
Aug 21 13:10:03 GUI [293]: TASK<6+info >TaskAction: Begin to Call back!
Aug 21 13:10:03 GUI [293]: DIR <6+info >Remote contact model: begin to deal with the download result.
Aug 21 13:10:03 GUI [293]: TASK<6+info >chObject, try to release 0x9d4b8, refer count is 2
Aug 21 13:10:03 GUI [293]: TASK<6+info >chObject, try to release 0x9d4b8, refer count is 1
Aug 21 13:10:03 GUI [293]: TASK<6+info >chObject, delete object 0x9d4b8

The URL (http://server01:8080/department.xml) are accesible from a browser. When I type that in a browser, I get the XML document without any problems.

Do you wan't me to send the whole errorlog file?

Regards,
Kim Terp (zorcione)

(08-20-2014 03:29 PM)Yealink Support Wrote:  Hi Zorci,

Could you pls get some information for us when the issue happen.
I attach the file about
How_to_get_the_correct_syslog_config.bin_and_Trace
And pls send the information to the mail:support@yealink.com.

Thank

I have now tried to install Apache Webserver 2.2.25.

It still works in a browser, but the phone still can't access the document.

I have attached a screenshot from my web browser, showing the file.

   

This is the response on my phone. (See attachement).

The language are danish and says: "Kan ikke åbne" which means: "Can not open".


Attached File(s) Thumbnail(s)
   
(This post was last modified: 08-21-2014 09:57 PM by zorci.)
08-21-2014 09:15 PM
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Yealink Support Offline
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Post: #10
RE: Remote phonebook T48G
Hi Zorci,

Please send whole errorlog file and trace to the email:coco@yealink.com

Thx
08-22-2014 03:33 PM
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