T46 distinctive ring issue

[isack.waserman@telcodepot.com]

Hi,

I have a strange issue.
I have an Elastix 2.x pbx with both 15 T42 and a single T46 phones
I have set on Elastix inbound rout alert info = out to distinguish incoming calls from internal calls. On the yealink phones I set 'out' in Settings->ring
and selected ringtone 3 (for example). It works great on the T42 phones but not on the T46

T46 Firmware is: 28.72.0.2

Any Idea?
Thanks

[Yealink Support]

HI ,

Could you please upgrade the firmware of T46 to the latest version and try again？
You can get it from here.>>here<<

thanks

[isack.waserman@telcodepot.com]

(07-30-2014 08:37 PM)Yealink Support Wrote:  HI ,

Could you please upgrade the firmware of T46 to the latest version and try again？
You can get it from here.>>here<<

thanks

Hi,

I have upgraded the phone with this FW. The issue is still there.
Thanks
Isack

[isack.waserman@telcodepot.com]

(07-31-2014 06:05 AM)isack.waserman@telcodepot.com Wrote:  

(07-30-2014 08:37 PM)Yealink Support Wrote:  HI ,

Could you please upgrade the firmware of T46 to the latest version and try again？
You can get it from here.>>here<<

thanks

Hi,

I have upgraded the phone with this FW. The issue is still there.
Thanks
Isack

Hi,

Thanks for the help
issue is now resolved