[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Updating Network on phone display
Author Message
ebrahimkarimi Offline
Junior Member
**

Posts: 1
Joined: Aug 2016
Reputation: 0
Post: #1
Sad Updating Network on phone display
Hi,

we have 16 yealink T23G phones and all connected to Cisco 2960x POE switch and the switch has no any configuration, the bridge port of phone is used by PCs.

the problem is during daily time the phone displays "Updating Network" and then displays "Obtaining IP Address", in this situation the phone connection lost and bridge port too, after a few seconds the phones get back to normal situation, why this is occurred and what's the meaning of "Updating Network" message?


please help me to solve this problem
thanks
(This post was last modified: 08-24-2016 04:21 PM by ebrahimkarimi.)
08-24-2016 04:20 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #2
RE: Updating Network on phone display
perhaps try if another switch works better? (not always available I get it)

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
08-31-2016 01:50 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
EducFor Offline
Junior Member
**

Posts: 3
Joined: Oct 2016
Reputation: 0
Post: #3
RE: Updating Network on phone display
Hello ebrahimkarimi,
I have the same problem.
We have some Cisco 2960X switch and T23G.
The phone are sometimes disconnecting from network.
I really think that there is a relation between Cisco 2960 and T23G because we have no problem with TP-Link switch.
Have you make any progress on this problem ?
Thanks a lot
10-07-2016 09:52 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Karl_Yealink Offline
Super Moderator
******

Posts: 673
Joined: Apr 2015
Reputation: 5
Post: #4
RE: Updating Network on phone display
(08-24-2016 04:20 PM)ebrahimkarimi Wrote:  Hi,

we have 16 yealink T23G phones and all connected to Cisco 2960x POE switch and the switch has no any configuration, the bridge port of phone is used by PCs.

the problem is during daily time the phone displays "Updating Network" and then displays "Obtaining IP Address", in this situation the phone connection lost and bridge port too, after a few seconds the phones get back to normal situation, why this is occurred and what's the meaning of "Updating Network" message?


please help me to solve this problem
thanks
I guess maybe the phone trigger auto provision process, and there is some network configuration changed, so the phone reboot(does the phone reboot?) and show "Updating Network", can you check this scenario?
11-16-2016 01:42 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Karl_Yealink Offline
Super Moderator
******

Posts: 673
Joined: Apr 2015
Reputation: 5
Post: #5
RE: Updating Network on phone display
(10-07-2016 09:52 PM)yold Wrote:  Hello ebrahimkarimi,
I have the same problem.
We have some Cisco 2960X switch and T23G.
The phone are sometimes disconnecting from network.
I really think that there is a relation between Cisco 2960 and T23G because we have no problem with TP-Link switch.
Have you make any progress on this problem ?
Thanks a lot
Please tell me detail scenario and the network connection.
11-16-2016 01:43 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T5xW date and time display location gfcornely 0 724 08-02-2024 07:56 AM
Last Post: gfcornely
  MP50 ends call in some phone trees TRK45 0 1,985 05-10-2023 12:19 AM
Last Post: TRK45
  W73H Remote Phone Directory smithgt 1 3,879 04-26-2023 01:37 AM
Last Post: complex1
  MP50 - Unable to use pound (#) key during a phone call Alexandre Cottinet 0 3,344 02-14-2023 10:28 PM
Last Post: Alexandre Cottinet
  MP50 Phone: Won't hang-up microdaft 4 13,215 02-11-2023 02:38 PM
Last Post: twaldron
  T46U Yealink Phone and WH63 Wireless Headset sforaker 0 2,299 09-06-2022 07:50 PM
Last Post: sforaker
  Phone freezing no access to settings npena 0 4,932 01-28-2022 10:55 PM
Last Post: npena
  MP56 - Speaker Phone Quality UBYeah 7 16,723 01-18-2022 04:45 AM
Last Post: yllw98stng
  SIP Phone VP59 recovery ERROR sakovalev 0 4,360 08-19-2021 10:07 PM
Last Post: sakovalev
  Bug on XML Browser Image display Tercio 1 6,885 05-22-2019 02:54 AM
Last Post: Mike_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication