[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Configuration Generation Tool - Issues
Author Message
DrewMan Offline
Junior Member
**

Posts: 1
Joined: Jun 2014
Reputation: 0
Post: #1
Sad Configuration Generation Tool - Issues
Hi Guys I hope someone can help, I've sent a mail to Yealink support 2 weeks ago and still haven't heard anything back yet.

I’m trying the tool but it’s not working correctly on my computer.
I’m running Windows 7 Home Premium.
My co-worker has Windows 8 and it works perfectly.
The sections I have trouble with is "CSV Configurations"
You can't press any of the Tabs at the bottom and as soon as you enter the MAC and move they disappear altogether.
Pictures Attached

Is there anything that I need to update that you know of for the program to work? What program does the Generation Tool use?


Attached File(s) Thumbnail(s)
       
06-25-2014 06:50 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #2
RE: Configuration Generation Tool - Issues
Hi DrewMan,

Sorry for the delay. I have tested it locally, it does work well.
It should be your computer disappeared something.
Could you provide more info for us?
1.Can you set the softkey and linekey in the phone configuration interface? If not, what happens when you click the softkey and linekey?

[Image: attachment.php?aid=835]

2.In order to do more troubleshootings, please supply the resource folder and decribe more detailed operations, then send to wilson@yealink.com. I will support you via email.

Best Regards
thanks in advance


Attached File(s) Thumbnail(s)
   
(This post was last modified: 06-27-2014 04:10 PM by Yealink Support.)
06-27-2014 04:07 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Encrypted Configuration and WebItemsLevel.cfg Jonn 0 1,369 01-01-2023 09:09 AM
Last Post: Jonn
  Loading the configuration every time after reboot goodtm 1 2,902 05-19-2022 05:20 PM
Last Post: complex1
  AutoP vs refresh configuration mattf 0 4,049 01-23-2021 10:42 AM
Last Post: mattf
  Remote phonebook generation tool not working avayax 3 14,470 06-11-2020 11:05 AM
Last Post: meganetman
  Remote configuration overwriting local configuration cdesbouche 1 6,940 04-11-2020 05:58 PM
Last Post: complex1
  T4xx phones, load additional configuration after start possible? DanH 0 3,496 04-03-2020 04:02 PM
Last Post: DanH
  default files generated by yealinkencrypt tool jeffrey.zhao@iptcloud.com 0 4,509 08-13-2018 10:51 AM
Last Post: jeffrey.zhao@iptcloud.com
Sad RPS & Autoprovisioning issues 247-support 1 7,267 07-12-2018 07:02 PM
Last Post: johnkiniston
  REmote Phonebook configuration Ben23 1 6,826 05-15-2018 05:49 PM
Last Post: Ben23
  Need help with RPS configuration of server and device. chidado 2 10,524 11-25-2017 05:36 AM
Last Post: chidado

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication