[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Intercom mute auto un-mute when receiver picked up
Author Message
tsukraw Offline
Member
***

Posts: 145
Joined: Jan 2014
Reputation: 3
Post: #1
Intercom mute auto un-mute when receiver picked up
Title says it all.
Have a customer who wants intercom function setup. They want intercom to be muted initially which we can accomplish.

The question they came up with is can we get it so that when they pick up the receiver the intercom/call automatically goes from mute to unmuted.

I didn't see a option for this. Does anyone have any ideas if there is a way?

Phones are T42/T46/T48 running the newest firmware for each flavor.

Thanks!
06-06-2014 10:32 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #2
RE: Intercom mute auto un-mute when receiver picked up
Hi tsukraw,

It is a strange scenario of your request. Why your customer want to achieve this feature?
We don't have this function now.
06-06-2014 02:01 PM
Find all posts by this user    like1    dislike0 Quote this message in a reply
engine411 Offline
Member
***

Posts: 115
Joined: May 2013
Reputation: 1
Post: #3
RE: Intercom mute auto un-mute when receiver picked up
+1

I don't think this is strange. My company would use it. It's a combo of wanting to use intercom but not wanting the caller to hear conversation or music at the called phone end, but yet have the convenience of picking up the call and speaking immediately, but without the rest of your meeting hearing the conversation.
In a word, efficiency.

When we moved to Yealink phones from our old key system, we gave up a couple other neat intercom features that Yealink has yet to match. Missing these intercom features are a couple of the biggest irks we have with our new 3CX/Yealink system. Specifically, combining BLF and intercom on the same button, and the intercom notify tone.
06-06-2014 07:47 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
tsukraw Offline
Member
***

Posts: 145
Joined: Jan 2014
Reputation: 3
Post: #4
RE: Intercom mute auto un-mute when receiver picked up
engine411 - What model phone do you have? If it is a T46g we have a custom firmware that allows you to do a PREFIX key + BLF.
So what we did was made a Prefix labeled "Intercom" the users press Intercom then the BLF of the person they want to connect with.

If you have T46 and would like this firmware shoot me a PM with your email and ill shoot you it over. I know this feature will be coming in the new yealink firmware release in July/Aug.
06-06-2014 09:17 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
engine411 Offline
Member
***

Posts: 115
Joined: May 2013
Reputation: 1
Post: #5
RE: Intercom mute auto un-mute when receiver picked up
(06-06-2014 09:17 PM)tsukraw Wrote:  engine411 - What model phone do you have? If it is a T46g we have a custom firmware that allows you to do a PREFIX key + BLF.
So what we did was made a Prefix labeled "Intercom" the users press Intercom then the BLF of the person they want to connect with.

If you have T46 and would like this firmware shoot me a PM with your email and ill shoot you it over. I know this feature will be coming in the new yealink firmware release in July/Aug.

Oooooo.... sweet.
06-06-2014 09:47 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Question Auto off-hook mdkl 0 576 11-14-2023 07:40 PM
Last Post: mdkl
  auto-answer & custom ringtone crashdox 6 2,638 08-12-2023 04:02 AM
Last Post: crashdox
  Auto configuration AdminKonekto 3 1,735 07-18-2023 07:37 PM
Last Post: complex1
  MP54 Handset - Auto Dial on handset pickup/Off Hook TheGarrison 5 7,187 09-16-2022 03:04 AM
Last Post: imgibason
  Headset auto answer waiting call T43U and WH62 TravisD 3 4,926 06-21-2022 11:58 AM
Last Post: TravisD
  Low intercom tone volume haukzinn 0 3,726 07-18-2020 08:27 PM
Last Post: haukzinn
  Cannot post to Auto Provisioning DanH 1 4,837 10-12-2019 05:51 PM
Last Post: Babylonia
  BLF Auto Connects Calls on Hold Phone_Support 4 13,151 09-15-2017 01:45 AM
Last Post: Aishion_Yealink
  Auto answer with SIP Notify Santi 9 21,873 07-18-2017 12:48 AM
Last Post: Lucia_Yealink
  T29G v81 During call set up, intercom or broadcast page will barge in and cancel call csmith 2 10,238 06-20-2017 06:47 PM
Last Post: csmith

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication