[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T28P Display shows wrong name/number in call history
Author Message
Benoiti Offline
Junior Member

Posts: 5
Joined: Jun 2013
Reputation: 0
Post: #1
T28P Display shows wrong name/number in call history

The problem shows as follows:

1. 111 calls 102
2. The call times out (unanswered) and goes to voicemail
3. 102 checks voicemail (5102)
4. 102 checks call history, incorrectly shows "Spare Phone 111" as last call, but when pressing 'OK' to view details, the hotline number is voicemail (5102)
5. When checking the missed call underneath, "Spare Phone 111" shows the correct hotline number (111)

This is very confusing to the user, who tries to dial 111 through the call history, but ends up calling voicemail (5102) instead. See attached photos.

Attached File(s) Thumbnail(s)
(This post was last modified: 05-20-2014 08:07 AM by Benoiti.)
05-20-2014 08:01 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T28P foward call doesn´t work with Tato 4 9,300 09-14-2020 03:49 PM
Last Post: complex1
Lightbulb Yealink T28P Firmware Upgrade Fails Michelth 11 50,001 06-27-2020 10:13 AM
Last Post: complex1
  T28P LDAP Problem oguzhan 1 6,510 06-10-2020 01:14 PM
Last Post: beldimon
  T21P E2: Missed calls: How to show caller's number? quazgar 1 6,674 12-05-2019 07:19 AM
Last Post: Walter_Yealink
  T27 cannot dial from history digitalaroma 2 7,917 11-11-2019 05:09 PM
Last Post: Pedro Correia Guedes
  SIP-T27G no Refresh Display BLF Monitoring When Receiving subsequence Notify cleviton 1 5,750 05-03-2019 09:56 AM
Last Post: Kamik
  Get serial number? Not MAC! pavlinic 2 18,143 03-26-2019 05:22 AM
Last Post: starion
Exclamation T28P Handset Noise Problems fdtcloud 18 55,419 01-14-2019 04:23 PM
Last Post: dtgriscom
  Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM joao.schlemm 7 21,188 08-03-2018 08:03 PM
Last Post: MarkLReed
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 5,837 07-12-2018 07:28 PM
Last Post: johnkiniston

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication