[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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I'm having problems.
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cikara sugiyama Offline
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Posts: 1
Joined: May 2014
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Post: #1
Sad I'm having problems.
I'm having problems SIP-T20P is disconnected during a call.

A call on your softphone Zoiper is no problem, but the call is cut only SIP-T20P.

I think it's a network problem, but Will there a solution?

SIP-T20P and soft phone has been connected to the router in the same hub.
LAN cable replacement and hub has been replaced.

The latest firmware is "9.72.0.30".

Thank you for your attention.
05-13-2014 08:21 PM
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CWR Offline
Moderator
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Posts: 716
Joined: May 2013
Reputation: 7
Post: #2
RE: I'm having problems.
You don't give us much to work with. Who is your provider?
Zoiper is a third party solution and has nothing to do with Yealink. Softphones generally have an easier time with firewalls and network issues.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
05-13-2014 11:11 PM
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