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T46G Name of caller not showing
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Hugow Offline
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Post: #1
T46G Name of caller not showing
We have an issue with names.
We have some registered callers in the phone and when they call the phone from their mobile number the names do not show up, only the phone number.

This used to work. I don't know what has changed but it is not working any more. What can I do to make it work?
06-15-2016 06:58 PM
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CWR Offline
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Post: #2
RE: T46G Name of caller not showing
Are you sure the number is coming to you in the same format? I haven't played with the 46 in a while...
What firmware are you on?

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
06-16-2016 10:50 PM
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Seb Offline
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RE: T46G Name of caller not showing
Hello,

I have the same problem. Have you find a solution ?
09-02-2016 08:43 PM
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steady Offline
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Post: #4
RE: T46G Name of caller not showing
Same problem here. Names show in the received list on the handset web interface but only the number displays on the phone handset screen.

Firmware Version 28.80.0.95
Hardware Version 28.2.0.128.0.0.0
09-09-2016 09:26 AM
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twhite Offline
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RE: T46G Name of caller not showing
Check the number format, we had some spaces in the numbers and it wasn't correctly looking up names in the register. Removed any spaces and now it works.
IE. "01234 123456" should be "01234123456".
09-09-2016 08:04 PM
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CWR Offline
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RE: T46G Name of caller not showing
(09-09-2016 08:04 PM)twhite Wrote:  Check the number format, we had some spaces in the numbers and it wasn't correctly looking up names in the register. Removed any spaces and now it works.
IE. "01234 123456" should be "01234123456".

Exactly what I said... check the format...

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
09-09-2016 10:54 PM
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