802.1X problem

[napster]

Hi,
I would like to deploy w52p with 802.1X authentification (EAP-MD5). On the network, the phone must have an username/password to get an IP.

I have configured the 802.1X parameters (with web-i)but my phone doesn't take any IP.
I don't receive anything on my server, like if the phone doesn't have account or an incorrect account

I have tried, on the same port and same account, with an another phone(Aastra), and it's works, the phone gets an IP.

How i can be sure that he tries to use 802.1X ?

A possible Feature: Can set the 802.1X identifiants with the handset, because actually, we need to set a iP address on the phone for get acces on the web interface. it's not easy, when i have many phones to dep

[Yealink Support]

Hi napster,

Do you refer to below guide?
Yealink 802.1x Authentication_V71
You just need to connect base to network and all handsets can connect to.

[napster]

(04-23-2014 04:01 PM)Yealink Support Wrote:  Hi napster,

Do you refer to below guide?
Yealink 802.1x Authentication_V71
You just need to connect base to network and all handsets can connect to.

Yes, i have ckecked this guide.
I will do a network capture to check if the phone send or not the authenfication request.

But, this request doesn't seem sended, because i receive anything on the radius server.

I will try also to upgrade with the last firmware available.

[Yealink Support]

If your phone does have this bug, please supply enough infos including syslog level 6, config.bin and pcap to your distributor.
How to Get the Correct Syslog, Config.bin and Trace
They can submit your issue to the corresponding yealink technical specialist for fast solving.