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T22 Action Url to update the phone with callers name
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PeteJoslin Offline
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T22 Action Url to update the phone with callers name
Hi

I'm looking to send a request to a server with the CLID, get a name back and display on the phone the name of the person. Got the outbound URL call working fine, need to update the phone with the name with a return payload from the incoming call url request.

Possible ?

Thanks

Pete
(This post was last modified: 06-03-2016 11:14 PM by PeteJoslin.)
06-03-2016 10:11 PM
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monikasharma Offline
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RE: T22 Action Url to update the phone with callers name
Default is current caller number. valid phone number, Current caller's callerId. callerName, If set to a string, caller name will be set to this string value. ... The call will be controlled based on the XML returned from the action URL. true , false, true.


VPN Services With Dynamic Shared IP
06-07-2016 06:36 PM
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PeteJoslin Offline
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RE: T22 Action Url to update the phone with callers name
(06-07-2016 06:36 PM)monikasharma Wrote:  Default is current caller number. valid phone number, Current caller's callerId. callerName, If set to a string, caller name will be set to this string value. ... The call will be controlled based on the XML returned from the action URL. true , false, true.


VPN Services With Dynamic Shared IP

Hi & thanks for your reply.

We're returning this XML on the incoming call Action URL:

<YealinkIPPhoneTextScreen><Title>SUCCESS</Title><Text>Text To Display On Phone</Text></YealinkIPPhoneTextScreen>

but nothing gets displayed, would you know / have a sample XML as a return payload that will work ?

Thanks.
PJ
(This post was last modified: 06-08-2016 02:22 AM by PeteJoslin.)
06-08-2016 01:59 AM
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jmoore Offline
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RE: T22 Action Url to update the phone with callers name
Hello,

Tenfold is a CTI solution that integrates various CRM to Yealink. They offer features such as screen pop up, click to call, advanced analytics plus more. You can check them out on the link below, sign up for a free trial and see if this works for you.

https://www.tenfold.com/integrations/yealink/
08-04-2016 06:49 PM
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