[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 1 Votes - 4 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Enabling Call Waiting on Yealink T26P
Author Message
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 24
Post: #11
RE: Enabling Call Waiting on Yealink T26P
Hi CarpeDiemTim,

How about try with the latest version in Yealink website?
6.72.0.30
04-09-2014 02:31 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CarpeDiemTim Offline
Junior Member
**

Posts: 14
Joined: Feb 2014
Reputation: 0
Post: #12
RE: Enabling Call Waiting on Yealink T26P
Well, I did already downgrade, so I'd rather not upgrade, replicate the issue, submit logs, downgrade again, and then wait for feedback, which would probably involve upgrading again and testing (and then doing it all over again if it didn't work). I suppose we could purchase another phone, but if one's faulty, it doesn't exactly inspire you to go buy another one. Know what I mean?

There's a different twist on this today though that (either of) you may be able to shine some light on.

We noticed that if she gets a call from an internal extension and then an external call comes in that the call waiting doesn't work (they just go to the next destination in the call route), but if she gets the external call first and THEN gets the internal call, then call waiting works as expected.

The main thing is that I'm not sure how to determine whether this is a phone issue or a PBX issue (and either way, how I go about fixing it).

Any advice?

(04-09-2014 02:31 PM)Yealink Support Wrote:  Hi CarpeDiemTim,

How about try with the latest version in Yealink website?
6.72.0.30

I'm sorry, I just saw this. I don't think the forum is notifying me of replies like it's supposed to be.

I'll try the updated firmware tonight after hours.
(This post was last modified: 04-09-2014 10:05 PM by CarpeDiemTim.)
04-09-2014 10:03 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CarpeDiemTim Offline
Junior Member
**

Posts: 14
Joined: Feb 2014
Reputation: 0
Post: #13
RE: Enabling Call Waiting on Yealink T26P
After updating to 6.72.0.30, call waiting works if you're on an external call and then get an internal one, but still not vice versa, which is a bit puzzling.

Any other thoughts or suggestions?
04-10-2014 04:56 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 24
Post: #14
RE: Enabling Call Waiting on Yealink T26P
Are your external calls through VOIP gateway? Do you enable call waiting in your gateway?
04-11-2014 01:56 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CarpeDiemTim Offline
Junior Member
**

Posts: 14
Joined: Feb 2014
Reputation: 0
Post: #15
RE: Enabling Call Waiting on Yealink T26P
All external calls are being routed from our main phone number to our temporary DID for 3CX until I get our numbers ported over to our SIP provider later this week.

To my knowledge, there isn't anything in the gateway configuration that needs enabled for call waiting to work, but again, call waiting is working as expected on a different Yealink phone of the exact same model, so I'm pretty positive it's got to either be a setting that I'm missing somewhere or some sort of bug or defect. I just don't know where to look next. Any advice?
04-14-2014 10:04 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 24
Post: #16
RE: Enabling Call Waiting on Yealink T26P
In order to do more troubleshootings, please supply syslog level 6, config.bin and pcap. How to Get the Correct Syslog, Config.bin and Trace

Then send those files to your distributor for help.
(This post was last modified: 04-16-2014 11:25 AM by Yealink Support.)
04-16-2014 11:22 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
staciejones Offline
Junior Member
**

Posts: 2
Joined: May 2016
Reputation: 0
Post: #17
RE: Enabling Call Waiting on Yealink T26P
i hate to bring this old post back after so many years, but i recently started using 3CX with some Yealink phones and i have this same question and no one seems to know the answer. we're you able to solve your issue?
05-12-2016 03:42 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
milenabraham Offline
Junior Member
**

Posts: 1
Joined: Jul 2016
Reputation: 0
Post: #18
RE: Enabling Call Waiting on Yealink T26P
I think, it is better to update the version. Please check the technical issues on this. And add the new feature on both phones
(This post was last modified: 07-01-2016 02:31 PM by milenabraham.)
07-01-2016 02:30 PM
Visit this user's website Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink T27P -Incoming call issue rsarceno 0 74 01-25-2023 08:54 AM
Last Post: rsarceno
Information T27G call foward all Aerium 0 463 09-13-2022 04:36 PM
Last Post: Aerium
  Yealink T19 can not automatically hangup inbound calls giaopc94 0 655 08-01-2022 09:28 AM
Last Post: giaopc94
  Remebering call volume settings SystemCraft 1 1,104 07-15-2022 07:42 PM
Last Post: complex1
Question 3CX / Yealink passthrough VLAN issue (when phone is rebooted) maindriver 4 8,800 03-24-2022 10:25 PM
Last Post: maindriver
  Configuring OPENVPN with Yealink Commensus 0 1,394 02-23-2022 09:45 PM
Last Post: Commensus
  Disable Call Rejection nicknomo 6 19,293 01-28-2022 03:51 PM
Last Post: K4n4lj3
  DHCP not working on T26P when OpenVPN is enabled. LandonL 11 31,312 05-12-2021 10:46 AM
Last Post: 1sae
  Yealink C920 password issue DaveK 3 9,404 09-11-2020 12:02 PM
Last Post: complex1
  Modern Yealink Phonebook Generation Tool rgranholm 2 8,749 04-30-2020 09:03 PM
Last Post: rgranholm

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication