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T38G "Transfer Mode via DSSkey" cannot be set to anything other than "New Call"
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Ricopreston Offline
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Post: #1
Bug T38G "Transfer Mode via DSSkey" cannot be set to anything other than "New Call"
Hello,
We are using Yealink T38G phones with firmware version 38.70.0.198 and a 3CX v12 SP4 server.

I am trying to test the different functions of "New call" "Blind Transfer" and "Attended Transfer."
My process;
1. I set "Transfer Mode via DSSkey" in the webpage under "Phone" --> "Features" to either "Blind Transfer" or "Attended Transfer"
2. Click "Confirm"
3. I check the setting after the page has refreshed and it is set to "New Call" again.

I have tried setting the 3CX template to force either "Blind Transfer" or "Attended Transfer" but the phone still stays on "New Call."
This happens on multiple T38G phones I have tested.
Thank you,
Eric
03-29-2014 02:49 AM
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Yealink Support Offline
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Post: #2
RE: T38G "Transfer Mode via DSSkey" cannot be set to anything other than "New Call"
Hi Eric,

Sorry. It is a display bug in this version. We have a version 38.70.0.172 which has solved this issue yet and add multicast paging yet.
Do you want to have a try?
38.70.0.172.rom
03-31-2014 03:55 PM
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Ricopreston Offline
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RE: T38G "Transfer Mode via DSSkey" cannot be set to anything other than "New Call"
Thank you for the response.
I was using 38.70.0.143 which already had the multicast paging. I now have a problem where 3CX v12 will not allow me to "downgrade" my firmware to either 38.70.0.172 or 38.70.0.143.
I can manually load the firmware to the phone, but 3CX will automatically upgrade it back to 38.70.0.198.
I will open a support request with them.
04-01-2014 03:50 AM
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Yealink Support Offline
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Post: #4
RE: T38G "Transfer Mode via DSSkey" cannot be set to anything other than "New Call"
You just need to delete the auto provisioning URL in your webpage and downgrade again.
Hope it can help you out. Smile
04-02-2014 10:25 PM
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