W52P cordless phone with RT10 repeater

[Gary Van De Steeg]

Customer wanted to extend the coverage of his Yealink W52P cordless phone. We added the RT10 repeater. Worked for a month and now customer states that it stopped working, meaning his two cordless phones reboot often and are in a searching state. Customer unplugs the repeater and the phones work again perfectly. Any ideas?

[Karl_Yealink]

Can you tell me the firmware of the phones?
Do you upgrade the base and handset to the latest firmware?
You can download the lastest from our website.
Link: http://support.yealink.com/documentFront...umentId=25

[Gary Van De Steeg]

(04-27-2016 05:28 PM)Yealink_Karl Wrote:  Can you tell me the firmware of the phones?
Do you upgrade the base and handset to the latest firmware?
You can download the lastest from our website.
Link: http://support.yealink.com/documentFront...umentId=25

W52P Base firmware 25.73.193.40
W52H firmware was 26.73.0.11. Updated just now to 26.73.193.3
Will let you know if this resolved the issue.
Thank you.